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ictifi

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About ictifi

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    Ireland
  1. Hi Martin, Thanks for the quick reply. It's svchost.exe so hard to tell exactly but I think it may be the SQL Server Express installation that's bundled with ERA. It does work but is virtually unusable, times out a lot or is just far too slow. It goes in waves and about 10/20% of the time it returns to normality but otherwise it's consistently slow. I'm running Windows update again to see if perhaps there's a patch since SP1 that may fix the performance.
  2. Hi, I've been using Remote Administrator for about 6 months with little to no issues but I recently updated the box this is running on from Windows 7 to SP1 and it's now so slow to be unusable and it's on 99% processor usage most of the time. I uninstalled and reinstalled the entire console and it's dependents using the All in One installer. It's running in an HyperV environment if that makes any difference. Are there any known compatibility issues with Win7 SP1?
  3. Hi Marcos, It turns out I had deployed ESET Endpoint Security when I should have deployed ESET Endpoint Antivirus so the key wasn't matching the software. You can lock this thread, thanks.
  4. Hello, I've recently started pushing out Eset Endpoint security v6.2 to clients on my network using the remote administrator console. I used a couple of test machines before widely deploying the upgrade. These machines successfully installed the client, applied the policy and activated without issue. Now I've chosen 10 machines on the network to start with for a wide install but, while every one of these machines installed the client successfully, ERA is telling me that none of these machines have activated the product. I've run separate activation tasks afterwards to try again but I'm just getting a "Task failed in the security product" error so now these machines are basically unprotected. Can anyone offer any guidance here? I'm not going to roll out to any more machines until I know this is sorted. What I don't understand is why this was not an issue on my test machines but now is a wide issue?
  5. Hello, I've recently updated a number of computers in our organisation to ESET Endpoint Security 6 (specifically 6.2.2) and now opening MS Office documents (doesn't effect PDF's) through our internal SharePoint is now broken. The application hangs while trying to download and open the document. I found that this can be fixed by going into Advanced setup and adding the affected applications into the "Excluded applications" under protocol filtering under Web and Email seems to fix the problem. Having said that, I'd be weary of using this as a long term solution as surely this will open us up to vulnerabilities? Can anyone advise if they've had this problem also and is there a better long term solution to this? I don't want to roll out the latest update to the rest of the organisation until I've got this sorted properly. Thanks
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