Windows 7, I downloaded and manually installed eav_nt64_eng yesterday. When I submit my key the reply is "Activation was successful" but, it won't accept my password to configure the settings. When I go back to the home page I get a request to activate the product. I have restarted my computer several times without success. What steps do I need to take to resolve this problem? Error messages; Virus scanner initialization failed. and Product not activated. My license expires 1/29/17. I uninstalled the prvious version 8.* before installing ver 9.*. I verified my license information by requesting it from ESET.