[report a malware not detected]

Good evening,

I wanted to know how I have to do to report to eset malware that is reported on the web from VT and that are not detected by eset and which are not in possession of the sample such as this https://www.virustotal.com/en/file/4afd20faad22e65d1417e8244a88a62292545a7e426ec013eb936fccc2ecbb2a/analysis/

 

thanks

[Bug Chromium Ubuntu 14.04]

up 

[Bug Chromium Ubuntu 14.04]

hi,

news ? no Christmas gift?

["Update not necessary" but needs updating.]

Hallo Tomzen, 

We have already reported this issue, but nevertheless it was not done anything to solve the problem

https://forum.eset.com/topic/6289-eset-nod32-9-and-database/

[ESET NOD32 9 and database]

I do not have any secrets to hide in my PC, but I do not intend to let anyone in my pc through remote assitance.

The problem of updating the database is still present in version 9 and I found on another PC with the same problem.

If you do not Provide to fix it I say goodbye to ESET nod32

Best regards and for me the matter is closed

[ESET NOD32 9 and database]

Hallo caani, 

I'm glad I'm not the only one with this problem.

This means that it is most likely a bug

 

Thanks

[ESET NOD32 9 and database]

I mean maybe I hurt with my broken English

The database is updated, but in the gui there is  indicates an old database.

I installed nod 32 Italian on another pc and I have the same problem

If you solve the problem ok, otherwise patience keep using version 8

Best regards.

[ESET NOD32 9 and database]

Excuse me but I think it is a bug, at least in the Italian version

I upgraded my OS to Windows 10 and I put the version 9 of ESET nod32 and the problem is still present

 

Best regards

 

[Bug Chromium Ubuntu 14.04]

Hello, we are aware of the issue. We appreciate your patience while we prepare an updated version that would fix this.

This is great news, we appreciate your effort, we look forward.

 

Thank you

[ESET NOD32 9 and database]

sorry I installed version 8

I could not continue with the version 9 in this way.

Best regards

[ESET NOD32 9 and database]

the problem is still present

 

[ESET NOD32 9 and database]

no information about database installed

[ESET NOD32 9 and database]

this is the tab "aggiorna"

[ESET NOD32 9 and database]

Tomorrow I will do this check, however, I get the same version of the database by clicking on the icon in the systray

[ESET NOD32 9 and database]

hxxp://postimg.org/image/k37piatld/

 

sorry but at the moment I have only a screen of yesterday and I'm working on a linux pc

[Bug Chromium Ubuntu 14.04]

I have the same problem  

[ESET NOD32 9 and database]

Is there an error logged related to update in your ESET Event log ?

 no   The database is updated correctly as of today, but the version of the installed database indicated is always that of the 09/10

[ESET NOD32 9 and database]

Hi,

 

there is a problem the gui always indicates the database updated daily 09.10.2015.

 

It is a bug? 

 

</a>">hxxp://

 

 

Thanks