Jump to content

dfrey

Members
  • Content Count

    9
  • Joined

  • Last visited

Profile Information

  • Location
    Canada
  1. So I found out we didn't have an EBA account. So I created one and was able to add the license to it. I figured out how to link the EBA account to ESET Protect pretty quickly (it was easy), and now it shows the license as valid. ??? Now I should be able to add the Exchange instance to ESET Protect. Well, I hope so anyway.
  2. Sent the license ID. No, I haven't tried adding a license to an EBA account. I can try setting one up now though.
  3. OK, It's obviously ESET Protect. I tried removing the license file and re-adding it and it says it's invalid. Maybe I just can't add Mail Security to ESET Protect?
  4. Oh, I see. It has activated fine. Only ESET Protect is flagging it with a red triangle. Maybe ESET Protect itself doesn't like the Exchange Mail Security license?
  5. The only way I've found to activate creates a task to do so, then the task sits there and does nothing. Is there a different way than I've been trying?
  6. Addendum: Found these near the end of the log; 2021-02-23 20:31:39 Information: LicenseModule [Thread 2d14]: UpdateSeatVersion: Reported product version updated successfully. 2021-02-23 20:31:39 Information: LicenseModule [Thread 2cd0]: CLocationSynchronizationHandler : Synchronization of linked online locations finished successfully, no locations retrieved 2021-02-23 20:31:39 Information: LicenseModule [Thread 2cd0]: CSynchronizationService : Synchronization of locations finished successfully. 2021-02-23 20:31:39 Information: LicenseModule [Thread 2cd0]: CSynchronizationServic
  7. I found the trace log and this was in it: 2020-06-25 08:05:19 Error: LicenseModule [Thread 29d4]: CLocationSynchronizationHandler : Calling ECP communicator failed with error : CEcpCommunicator: ECPRequestMessageGetLinkedLocations request failed, error=0x20556000. 2020-06-25 08:05:19 Error: LicenseModule [Thread 29d4]: SynchronizationService : Synchronization of locations failed with following error : CEcpCommunicator: ECPRequestMessageGetLinkedLocations request failed, error=0x20556000.. However, I set this up a while ago (Windows Server VM) and I don't remember how I i
  8. So I've set up ESET Protect, and it asked me for a license. I provided our Mail security for Exchange license but it lists it as an error. (Red triangle.) For the life of me, I can't figure out what the error is! It doesn't seem to tell me, and the license is valid, it expires in 2023. I tried activating it but the activation task won't run. How would I go about fixing this?
  9. I am setting up notifications for Mail Security. However, I've filled out all the fields, but I need to test it to make sure the email notifications are getting through, and if this is possible it isn't very obvious. All I need it to do is send a test notification. Is this possible?
×
×
  • Create New...