Hi,
i have problem to connect Android phone to ERA,
1. MDM Appliance installed successfully,
- connection with ERA is OK
2. New mobile device enrollment successful, but ERA allways show it as "Unknown" and I can not activate devide in ERa console
This is from MDM appliance /var/log/eset/RemoteAdministrator/MDMcore/trace.log
2015-09-16 12:50:03 Information: New Agent connected. UUID: e47fdd9f-0345-4940-a49e-e1f34be31d6c
2015-09-16 12:50:03 Information: New AgentUDID: e47fdd9f-0345-4940-a49e-e1f34be31d6c is associated with DeviceID: 356779055782220
2015-09-16 12:50:51 Information: Agent disconnected. UUID: e47fdd9f-0345-4940-a49e-e1f34be31d6c
2015-09-16 12:50:52 Information: New Agent connected. UUID: e47fdd9f-0345-4940-a49e-e1f34be31d6c
2015-09-16 12:50:52 Information: New AgentUDID: e47fdd9f-0345-4940-a49e-e1f34be31d6c is associated with DeviceID: 356779055782220
2015-09-16 12:51:39 Information: Agent disconnected. UUID: e47fdd9f-0345-4940-a49e-e1f34be31d6c
2015-09-16 12:51:40 Information: New Agent connected. UUID: e47fdd9f-0345-4940-a49e-e1f34be31d6c
2015-09-16 12:51:40 Information: New AgentUDID: e47fdd9f-0345-4940-a49e-e1f34be31d6c is associated with DeviceID: 356779055782220
2015-09-16 12:52:26 Information: Agent disconnected. UUID: e47fdd9f-0345-4940-a49e-e1f34be31d6c
2015-09-16 12:52:27 Information: New Agent connected. UUID: e47fdd9f-0345-4940-a49e-e1f34be31d6c
2015-09-16 12:52:27 Information: New AgentUDID: e47fdd9f-0345-4940-a49e-e1f34be31d6c is associated with DeviceID: 356779055782220
there are logs for three days back, and every second is new agent connected and disconnected.
Any help? Thanks.
