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murphy

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    Eset RemoteAdmin install (Centos 7.1)

    in ESET Products for Linux Servers

    Posted

    Hello,

     

    here is another RemoteAdmin install fail. Trying to solve for couple of days already and need your help . . .

     

    My  /etc/odbcinst.ini

    [PostgreSQL]
Description=ODBC for PostgreSQL
Driver=/usr/lib/psqlodbc.so
Setup=/usr/lib/libodbcpsqlS.so
Driver64=/usr/lib64/psqlodbc.so
Setup64=/usr/lib64/libodbcpsqlS.so
FileUsage=1

[MySQL]
Description=ODBC for MySQL
Driver=/usr/lib/libmyodbc5.so
Setup=/usr/lib/libodbcmyS.so
Driver64=/usr/lib64/libmyodbc5.so
Setup64=/usr/lib64/libodbcmyS.so
FileUsage=1

    Install  command:

     

    ./Server-Linux-x86_64.sh  --skip-license --db-type="MySQL Server" --db-driver="MySQL" --db-hostname=127.0.0.1 --db-port=3306 --db-admin-username='xxxxxx' --db-admin-password='xxxxxxx' --server-root-password=xxxxxxx --db-user-username=eset --db-user-password=xxxxxxx --cert-hostname="localhost;xxxx;xxxxx.xxxxxx.com"

    ESET Remote Administrator Server Installer (version: 6.2.200.0), Copyright © 1992-2015 ESET, spol. s r.o. - All rights reserved.

Extracting archive, please wait...
Archive extracted to /tmp/tmp.SI5fgfzlmb.
Checking OpenSSL ... done [OpenSSL 1.0.1e-fips 11 Feb 2013]
Reading previous installation settings ... failure
Checking installed version... done
Status of current installation is: NEW
Loading GUID ... done [GUID = 66d7a086-0d17-4cf9-bd91-cd9241f540b4]
Checking database connection ..../Server-Linux-x86_64.sh: line 1636:   821 Segmentation fault      "${tmp_install_prefix}/setup/$ca_wrapper_bin" -a DbCheckConnection --db-type "$arg_db_type" --db-driver "$arg_db_driver" --db-hostname "$arg_db_hostname" --db-port "$arg_db_port" --db-name "$arg_db_name" --db-admin-username "$arg_db_admin_username" --db-admin-password "$arg_db_admin_password" --db-user-username "$arg_db_user_username" --db-user-password "$arg_db_user_password" --db-connectors-dir "$arg_db_connectors_dir" --silent-reinstall "$arg_silent_reinstall" > "$pipe" 2>> "$installer_log_file"
 failure

Error: 1645: Error occured while checking database connection

     /var/log/eset/RemoteAdministrator/EraServerInstaller.log

    2015-09-14 16:49:01 Information: Installer: Initializing logging to file /var/log/eset/RemoteAdministrator/EraServerInstaller.log
2015-09-14 16:49:01 Information: Installer: Parsing arguments.
2015-09-14 16:49:01 Information: Installer: Verifing arguments.
2015-09-14 16:49:01 Information: Installer: Starting install sequence.
2015-09-14 16:49:01 Information: Installer: Extracting archive to /tmp/tmp.SI5fgfzlmb
2015-09-14 16:49:02 Information: Installer: Archive extracted to /tmp/tmp.SI5fgfzlmb.
2015-09-14 16:49:02 Information: Installer: Checking OpenSSL ...
2015-09-14 16:49:02 Information: DepCheckOpenSSL: Action invoked with: 
2015-09-14 16:49:02 Information: DepCheckOpenSSL: Set output property: P_OPENSSL_VERSION = OpenSSL 1.0.1e-fips 11 Feb 2013
2015-09-14 16:49:02 Information: DepCheckOpenSSL: Return code: 0
2015-09-14 16:49:02 Information: Installer: Found: OpenSSL 1.0.1e-fips 11 Feb 2013
2015-09-14 16:49:02 Information: Installer: Reading previous installation settings ...
2015-09-14 16:49:02 Information: LoadInstalledData: Action invoked with:  --db-connectors-dir /tmp/tmp.SI5fgfzlmb/setup --db-driver MySQL --db-hostname 127.0.0.1 --db-name e
ra_db --db-port 3306 --db-type MySQL Server --db-user-password ********** --db-user-username ********** --modules-dir /var/opt/eset/RemoteAdministrator/Server/Modules/ --pro
duct-guid "" --product-name Server --startup-config-path /etc/opt/eset/RemoteAdministrator/Server/StartupConfiguration.ini
2015-09-14 16:49:02 Error: LoadInstalledData: Startup configuration file '/etc/opt/eset/RemoteAdministrator/Server/StartupConfiguration.ini' does not exist, is empty or is n
ot regular file
2015-09-14 16:49:02 Information: Installer: Failed reading previous installation settings.
2015-09-14 16:49:02 Information: Installer: Checking installed version...
2015-09-14 16:49:02 Information: CheckVersion: Action invoked with:  --current-version 6.2.200.0 --installed-version ""
2015-09-14 16:49:02 Information: Product is not installed
2015-09-14 16:49:02 Information: CheckVersion: Set output property: P_VERSION_STATUS = NEW
2015-09-14 16:49:02 Information: CheckVersion: Return code: 0
2015-09-14 16:49:02 Information: Installer: Checking of installed version was successful
2015-09-14 16:49:02 Information: Installer: Status of current installation is: NEW
2015-09-14 16:49:02 Information: Installer: Loading GUID ...
2015-09-14 16:49:02 Information: LoadCorrectProductGuid: Action invoked with:  --db-admin-password ********** --db-admin-username ********** --db-connectors-dir /tmp/tmp.SI5
fgfzlmb/setup --db-driver MySQL --db-hostname 127.0.0.1 --db-name era_db --db-port 3306 --db-type MySQL Server --db-user-password ********** --db-user-username ********** --
product-guid "" --product-name Server
2015-09-14 16:49:02 Information: GetDatabaseServerConnectionStringWithoutEscape: Created connection string: 'Driver=MySQL;Server=127.0.0.1;Port=3306;User=******;Password={**
****};CharSet=utf8;'
2015-09-14 16:49:02 Information: CGuidManager: Could not connect to the database. Exception error code: 1044, error message: [unixODBC][MySQL][ODBC 5.2(w) Driver]Access deni
ed for user 'eset'@'localhost' to database 'era_db'
2015-09-14 16:49:02 Information: GetProductGuid: GUID was NOT loaded from the database. Loading GUID from the property...
2015-09-14 16:49:02 Information: GetProductGuid: GUID was NOT loaded from the property. Generating new GUID...
2015-09-14 16:49:02 Information: GetProductGuid: Final choice of GUID is: 66d7a086-0d17-4cf9-bd91-cd9241f540b4
2015-09-14 16:49:02 Information: LoadCorrectProductGuid: Set output property: P_PRODUCT_GUID = 66d7a086-0d17-4cf9-bd91-cd9241f540b4
2015-09-14 16:49:02 Information: LoadCorrectProductGuid: Return code: 0
2015-09-14 16:49:02 Information: Installer: GUID loaded.
2015-09-14 16:49:02 Information: Installer: Checking database connection ...
2015-09-14 16:49:02 Information: DbCheckConnection: Action invoked with:  --db-admin-password ********** --db-admin-username ********** --db-connectors-dir /tmp/tmp.SI5fgfzl
mb/setup --db-driver MySQL --db-hostname 127.0.0.1 --db-name era_db --db-port 3306 --db-type MySQL Server --db-user-password ********** --db-user-username ********** --silen
t-reinstall ""
2015-09-14 16:49:02 Information: DbCheckConnection: Set output property: P_DB_PORT = 3306
2015-09-14 16:49:02 Information: GetDatabaseServerConnectionStringWithoutEscape: Created connection string: 'Driver=MySQL;Server=127.0.0.1;Port=3306;User=******;Password={**
****};CharSet=utf8;'
2015-09-14 16:49:02 Information: Entering function: void Era::Setup::Common::CustomActions::CDatabaseReader::TryUserConnectionForDBServer(const string&, const string&, const
 string&)
2015-09-14 16:49:02 Information: Entering function: void Era::Setup::Common::CustomActions::CDatabaseReader::TestConnection(const string&, bool)
2015-09-14 16:49:02 Information: Installer: Failed checking database connection.
2015-09-14 16:49:02 Information: Installer: Error: 1645: Error occured while checking database connection
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