Robertos

Did in-depth scan found any infections? 
 
I've tested your 1byte PDF file you send me. In-depth scan did not detect it as infection now. I added file to quarantine manually, GUI shows quarantine correctly, I could restore it from quarantine to disk too. Why do you think that this file is the problem?
 
 

We could not release hotfix of 7.4 using Program Component Update aka PCU channel in the application because there are still a lot of customers with old version of 'Mac/Linux support module', so if we release it right now than they will face the same PCU problem again.

Already released 7.4 has the same problem with PCU like 7.3 has, but 7.4 has fixed bug with non-working network which was triggered by failed automatic PCU update of 7.3. 
 
Manual update of 7.3 by released 7.4 is without any problems, this works correctly.
 

V6 is in limited support and as such is not developed any more:
https://support-eol.eset.com/en/policy_business/product_tables.html
V7 with added features will be available in the future.

There are currently no plans to release EEA v6 compatible with macOS Sonoma. However, you can contact your local ESET distributor or reseller and they'll try to come up with a solution for you.

It is problem in macOS Sonoma affecting micro-service architecture used in ECS and EEA version 7. The issue is still present in Sonoma BETA 14.1. OS is removing FDA for product application bundle during restart of macOS. 
 
Although we've reported it to Apple, we are trying to find a workaround fix of this. Hot-fix will be released immediately if we discover how to correctly exit product in problematic macOS shutdown. 

Problem is in automatic mode of the product update in released versions 7.3 and 7.4 too. 
 
We apologize for the inconvenience caused.
 
Fix of product update will be in upcoming hot-fix. We must also fix it on released affected versions before we will be able to release mentioned hot fix via product updates channel.
 
It is crucial to customers to have updated product modules to avoid this problem again, especially 'Mac/Linux support module' must be of version 1048 or higher.
 
If customer have this problem again because of late module updates, manual installation of hot fix will solve this issue.

Try to use version 7.4.1200.0. Excluded IP list should work there but before setup exclusions test if you connectivity problem was fixed in version 7.4.1200.0. If not, please open support ticket we will need more detailed information about problem for replication or fixing.

It is problem in macOS Sonoma affecting micro-service architecture used in ECS and EEA version 7. The issue is still present in Sonoma BETA 14.1. OS is removing FDA for product application bundle during restart of macOS. 
 
Although we've reported it to Apple, we are trying to find a workaround fix of this. Hot-fix will be released immediately if we discover how to correctly exit product in problematic macOS shutdown. 

It is problem in macOS Sonoma affecting micro-service architecture used in ECS and EEA version 7. The issue is still present in Sonoma BETA 14.1. OS is removing FDA for product application bundle during restart of macOS. 
 
Although we've reported it to Apple, we are trying to find a workaround fix of this. Hot-fix will be released immediately if we discover how to correctly exit product in problematic macOS shutdown.