My company has run ESET for the past few years as I recommended it to them after having used it personally for the previous 10 years. But ERA 6 is awful. We have so many problems with this web console. Updates in the browser are slow, it caches content from previous requests, it only remotely installs/activates clients about half the time, doesn't work with our clients on v5, tasks always have to be added instead of ran at a new target. We have many more issues and the latest is not being able to use the web console at all (I will post a new thread on this).
All in all, we are gutted we renewed this year with ESET and will be looking elsewhere when our renewal comes up.