
tobiasperschon
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Downloading All-In-One Installer: Internal Server Error
tobiasperschon replied to tobiasperschon's topic in Remote Management
I restarted the server and now it worked. so it was probably due to memory (RAM) exhaustion (Server has 2GB of memory) -
Downloading All-In-One Installer: Internal Server Error
tobiasperschon replied to tobiasperschon's topic in Remote Management
the firewall on my client and also on the server does not restrict outgoing connections. -
Downloading an all-in-one installer package (32 or 64bit) results in an Internal Server Error at about 60% progress. these lines are from trace.log: 2019-04-30 09:26:08 Error: CInstallersModule [Thread 7f90648bc700]: CInstallerPackageProcessor::BuilderThread end unexpected with error: I/O error 2019-04-30 09:26:08 Error: ConsoleApiModule [Thread 7f9067ff7700]: 14179 Unexpected error while processing GetFileProgress request: I/O error ESET Security Management Center (Server), Version 7.0 (7.0.471.0) ESET Security Management Center (Web Console), Version 7.0 (7.0.429.0) D
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Mobile Security version not correctly read from era
tobiasperschon replied to tobiasperschon's topic in Remote Management
any news? -
Mobile Security version not correctly read from era
tobiasperschon replied to tobiasperschon's topic in Remote Management
okay at least its a known issue. -
Mobile Security version not correctly read from era
tobiasperschon replied to tobiasperschon's topic in Remote Management
Hi, yes I did that. I checked the installed application list and the new app does not appear and I looked through the list and a lot of installed apps (from before a couple of days) do not appear and a lot of them have old versions listed. Interestingly the "Last Connection" Time is current... Is there a way to "force refresh" the infos from the device? cheers -
Mobile Security version not correctly read from era
tobiasperschon replied to tobiasperschon's topic in Remote Management
thank you! -
Mobile Security version not correctly read from era
tobiasperschon replied to tobiasperschon's topic in Remote Management
I downloaded it from the Google Play Store. I just went there and checked again. For ESET Endpoint Secruity it says Version 2.1.18.0 Updated on 14.Jun 2017. This version is installed for more than one day... also I removed and re-enrolled the device already once. -
Hi, this is what I see under "outdated applications": Group by (Application name) Group by (Application vendor) Group by (Application version) Group by (Latest application version) ESET Endpoint Security ESET, spol. s r.o. 2.1.11.0 2.1.16.0 this is what is displayed under "Installed Applications" for
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I applied the fix. I will check if the second problem is gone. I will also check the server if the first problem occurs again. Interestingly the server was running fine for over a year now. I apt-get upgraded it many times in this year but the first problem I mentioned just started recently. (I did not add more clients...) anyway, we'll see and I will get back to you! thanks for the advice so far! Update: so far no more errors... lets see how long the server will keep running Update2: The patch seems to have fixed both issues. Server is running fine now.
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Hi, I noticed that the server dies every 2 days or so. The trace log shows these lines ever 10 seconds: 2016-04-23 22:51:39 Error: NetworkModule [Thread 7fbab4ff9700]: remote_endpoint: Bad file descriptor 2016-04-23 22:51:49 Error: NetworkModule [Thread 7fbab77fe700]: remote_endpoint: Bad file descriptor 2016-04-23 22:51:49 Error: NetworkModule [Thread 7fbab4ff9700]: remote_endpoint: Bad file descriptor the last entries in the last-error.html: Scope Time Text NetworkModule 2016-Apr-22 17:09:32 remote_endpoint: Bad file descriptor SchedulerModule 2016-Apr-22 17:09:35 Received message:
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But as I can only see the changelog for the ERA server. Even if I select the agent at the top of the page. Another thing: the current version for the agent reported by ERA Console is 6.2.190 but the download page lists version 6.2.200.0. Aparently the latest Linux and Windows Versions are different.
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Hi, in light of the recent agent update to 6.2.190.0, I was wondering where I can find the change logs? kind regards
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Upgrade to 6.2.2021.2 Endpoint Antivirus - wrong notification
tobiasperschon replied to HSW's topic in Remote Management
I have the same problem. Completely uninstalling and reinstalling ESS/EAV did not help. This did also not help: hxxp://support.eset.com/kb217/?locale=en_US&viewlocale=en_US Until this is fixed you can disable "Report network firewall issues" and "Report virus and spyware protection issues" via an agent policy. -
Info from the installer: 6.2.176.0