eagle

Aloha, Early this morning, I called their support number in San Diego (619) 876-5400 listed at hxxp://www.eset.com/us/about/contact/ One of their techs, Bobby, was very helpful and was able to fix the problem in just a few minutes. He remotely accessed my computer and ran a script that restored the permission settings on my C: drive. Kudos to Bobby for knowing how to fix it and for eset for recognizing the problem and developing a fix for it. Probably a good idea though for eset to make it better known to Dell users that there is a potential for this problem to occur. I still use the Smart Security 6. I just turned off the AntiTheft for this Dell computer. Mahalo.

Hi, The problem is detailed at their support page: hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3302&viewlocale=en_US The Antitheft product apparently is an issue with Dell computers. Unfortunately, I didn't know about this until after the problem has occurred and found the above page in looking for a cause and solution to the problem. I've sent a request for support to eset already but I just thought I'd post a plea for help here since I need the computer back in working order asap. Any assistance would be appreciated. Mahalo.