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joloriquelme

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Everything posted by joloriquelme

  1. Hi, I saw the new FS 7.3.12002 changelog, and it mentions that support for Windows Server 2008 was removed. Is this valid for 2008 (based on Windows Vista), or 2008 R2 (based on Windows 7) too? Can you clarify? We have many Windows Server 2008 R2 running with the Windows extended updates suscription because of compatibility problems, so this would impact us. Thank you for your clarification.
  2. Hi, Is there any step I have to take before doing an in-place upgrade from ESMC 7 to PROTECT 8 when is located on a ESET-provided Hyper-V appliance? The console already displays the update alert but I am not sure if you can do it. Also: can you upgrade clients to v8 without upgrade the ESMC to PROTECT? Finally: there would be a problem waiting a little longer before upgrade both? I don't want to be an early adopter. Is the v8 tested enough? Regards.
  3. It is a Dropbox problem. We fixed this by installing recent Beta version. https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-112-3-254/td-p/476277
  4. The v5 generation of products is SO OLD that even the .2272 version doesn't protect from ANY real threats currently on the Internet (Ransomware, etc.). It is nearly EOL (a matter of days). The ERA v5 is already EOL. If you got that issue, it is because you EVEN hadn't the latest updated build, so, you weren't correctly protected anyway. Windows Defender on recent Windows 10 updates is better than ESET v5. So, please, you CAN'T blame ESET. Keeping the v5 working at this point, even outdated, (and not having a migration plan on time to v7) is not only dangerous but negligent. Geez.
  5. Hi! On a lot of clients from many customers, some users started to see warnings about this (logged in the ESMC console too). Do you know what could be? All of this customers have Microsoft 365 Business installed, and probably many has OneDrive for Business installed (I must confirm this). I googled this IP and this appears: https://twitter.com/ronnytnl/status/1161607881894109185
  6. Hi! Today I received an update notification for my ESMC instances. Where I can find a changelog? Thanks!
  7. Dear Marcos, Please, clarify: A reboot isn't required, but the AV and ESMC console it still will show a warning recommending restart. Is it that right? Regards.
  8. Microsoft releases every month updates to the Office 365 suite and posts changelog here: https://docs.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date It does SEVERAL hours after the updates are available. You can check next week (patch tuesday). Many other Software vendors do the same. Please calm down and move on.
  9. Update to the latest version. v8 it's so old that it's probably useless for today's protection needs.
  10. Thanks. Apparently it worked. But, it will be very important to find why the installer shows that warning. Regards.
  11. Hi to all, My name is Jorge, and I'm facing a strange problem. - Windows Server 2016 Essentials - ERA 6.5 to ESMC 7.0 - All Software in Spanish I followed the instructions form this link for migrate ERA 6.5 to ESMC 7.0. https://soporte.eset-la.com/kb6925/?viewlocale=en_US The problem ocurrs when I try to install new Webconsole. The setup displays an error telling me that Windows Update need a computer restart. Restart the server twice and problem persists. No Windows Updates pending for install as image shows. Thank you in advance for your help. Jorge.
  12. Marcos The ERAS service didn't crashed. It was the console App that generated an error and closed itself with the classic Windows dialog. After some tests, I can confirm the issue is related also to KB266488. When a remote installation are in progress on a machine without this update, ERA Console crashes on the server and the remote machine hangs. That's what happened here. Updating Windows client with KB266488 the install complete without errors. I applied the Update via GPO on the rest of the network and the remote Endpoint install went fine in the rest of the network computers. Anyway, the two crashed computers are still inaccesible at this time and I will have to go to the office early tomorrow...
  13. Maybe this problem is related to this? https://forum.eset.com/topic/5935-era-agent-62110-causing-computers-to-freeze/page-5
  14. Configuration: Workstations: - Windows 7 Pro x64 - Office 2016 Business (last build from current branch, released yesterday, 16.0.6366.2036) Server: - Windows Server 2012 R2 Essentials - Only ERA 5.3.33 server/client, no antivirus installed ERA is still indicating that 'installation in progress', version 5.0.2254.1. Computers totally crashed, tasklist, shutdown -i and any other command not working. I cannot access with TeamViewer, RDP or any other way.
  15. I'm so angry... I was working (was) on this weeking deploying ESET Endpoint Antivirus on a company, 15 users. I've realized before begin that a new ERA server/console version (5.3.33) were available, so I started with that. Confident that ESET would still support 5.x products due to this new update, I started the process. Much to my surprise, when I was remotelly installing the Software on the first computers (i've choosed only 3, 'just in case'), ERA crashed on the server, leaving the remote installation on two on the machines incomplete and with an unknown status. Worst part: now the 2 workstations are totally freeze, not responding even with CTRL+ALT+DEL or any other method. I guess a forced shutdown is required using the power button. Problem? I'm not at the office and I can't access to these computers until early monday. One more problem? CEO and CFO notebooks (both company owners) (yes, I know, I should had try with other ones). I'm so frustrated with ESET products. I don't even know why I'm still recommending and buying it. The 6.x are -still- totally useless and now 5.x, the only choice for stability and usability in the meantime, are not working. I'm tired of this company using their customers as betatesters. Now I'm don't know what I will do on monday when both 'bosses' will arrive at the office and see their computers crashed. Jorge.
  16. Hi! I'm from Chile. I'm an independant IT specialist, supporting compaines of different sizes. Two of them have ESET solutions, all working with ERA 5 and 5.x Endpoints without problems. I just brought licenses for the second company, and decided to install directly ERA 6 and the clients. Just 3 hours had been passed since the install and simply this doesn't work and it's awful. I've tried to install agents, clients, etc, without any luck. Everything seems extremely complicated. Tomorrow I uninstall this sort-of ALPHA Software and install ERA 5. Very dissapointed of ESET on this.
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