I'm really not liking the banking protection in ESS 9. The biggest thing I don't like about it is that a new secured browser window is opened (in Chrome) on top of the other Chrome windows that may already be opened. It makes for a confusing mess.
Also, sometimes the secured banking window does not open (or is even offered) when I log into my mega bank (Chase). When the secured window does work there have been a good number of times I receive username/password error messages, or I have to receive a text from the bank so they will recognize my computer.
Conversely/strangely, ESET banking protection seems to work reliably, for the most part, when I log into my small, local credit union, haven't had too many problems.
I'd like to see ESET take a lesson from Webroot on this banking protection stuff. Webroot doesn't need to launch a separate new window for its banking protection to work, it protects from the get-go in the browser that is open/being used. They must know what they're doing because they received the prestigious MRG-Effitas award for banking protection.
ESET, please go back to the drawing board and get rid of the new secured browser window/tab that needs to open and just copy how Webroot does it.