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EricT

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About EricT

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  1. @Marcos: That is interesting. I've been keeping an eye on the compatibility chart at hxxp://support.eset.com/kb2138/and it still says there are no ESET products with Outlook 2016 support. I've only got 4 machines, but I'd consider upgrading to a 5 machine license to get support for Office 2016. @zedgama3: Exactly the reason I reverted to Office 2013. I had two computers, one running 2013 and a new one running 2016 and the 2016 one would not flag up malware seen by the 2013 machine.
  2. Instructions fro reverting to Outlook 2013 for home users are here: https://support.office.com/en-US/article/How-do-I-reinstall-Office-2013-after-an-Office-2016-upgrade-a6ca92f4-cbb4-4609-9fdb-f8d3dd6812f3
  3. Office 365 does an auto-update to the 2016 version and adds some useful functionality. If you want to stay with or revert to the 2013 temporarily whilst we wait for ESET to fix their plugin for us all it is possible (at least with Office 265 Business edition - I've no idea whether the home version will allow it.) The MS support post is here: https://community.office365.com/en-us/f/172/t/411552 You need to stop it auto-updating to Office 2016 using the instructions here: https://support.microsoft.com/en-us/kb/3097292 I have successfully reverted to Office 2013 using this info and ESET is back scanning my e-mail. Unfortunately, it seems you can't mix the 2013 and 2016 programs - so you can't have Word 2016 with Outlook 2013 I hope ESET can get this fixed soon!
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