Jure_SGS

Sure, please remind me where can I do that.

Hi. I'm having trouble on one device with Ubuntu 22.04. I've tried to reinstall the endpoint which is currently the latest version for Linux and also with one previuos version. OS is up-to-date and I've also followed these https://help.eset.com/eeau/7/en-US/realtime-protection-cannot-start.html#s-method-2 instructions. Any other suggestions and help will be much appreciated. Kind regards, Jure

Hi. Thanks for the reply and the policy idea. Will try to create a new one with the dynamic group involve. GP is not an option. Thanks again!

Hi. Maybe I wasn't clear enough? Feel free to ask if there any dilemmas. Thank you.

Hi. My plan is to automate locking of idle devices via command that can be run as a client task. I've created a dynamic group for idle devices and would run the task via that group. I'd like to know when/how is the device considered Idle so that command doesn't run too soon for an example.

Can you please guide me where can open a ticket here?

Yes! It helped me realize that I had too much filters setup in the report. I changed and left only Functionality/Protection Problems . Severity is one of Error's and data appears as expected. Thank you very much.

status.zip

May I ask how was this report template created?

I've already created a dynamic group for such devices and is set as a trigger for the report. That part works fine only the data of the report is the issue. It's always empty. Filters on the photo would work for me, yes. Would remove a filter or two otherwise looks like it might help. I assume the photo is of a preview in the template?

Hi. We're having issues with ARM-based devices with installed version of Endpoint Antivirus version 7.2.1600.0. ESET Protect tells me that the client hasn't connected for days although my colleauges are working normally and Endpoint looks like it's running normally. I tried removing the agent via KB and reinstall again but it didn't help. Anyone else experiencing the same behaviour?

Hi. I've created a report template for critical devices. My plan is that this report will include any device that is in error state and recognized as a security risk. I added data such as Computer.Severity, Computer.Computer name and Computer.Computer description. I would like to be sorted by severity and computer name. Filters are set like this: Computer . Computer description has value AND Computer . Computer name has value AND Computer . Severity is one of Error's Report is included in a task that informs us via email that there's a critical device or devices and need attention ASAP. Problem is that it's always empty although a device has critical status. I would appreciate it very much if someone has any idea how to change template so that I will see the critical device (hostname) in the report. Thank you and take care.