So, I have Eset AV8 on Win10 (Same problem in 8.1)
Wife plays the Origin version of Sims 2.
Intro plays in the game, then black screen for several minutes. Then the game starts.
I'm sorry to say that it is the Eset Service that is doing this.
Game-mode does not help.
And net stop "Eset Service" not working.
What to do about this?