alan taylor

At least 17 years on and off.

I have Marcos. They said that the only way that I can stop the auto-renewal is for Eset UK to remove the auto-renewal themselves for me. So UK users be careful of this promotional offer, it is an automatic renewal of the license without it stating this fact.

Yesterday I took advantage of a 50% Educational offer sent to me as a past user of Eset; https://www.eset.com/uk/backtoschool-eis/?utm_source=backtoschool&utm_medium=facebook&utm_campaign=brand As shown in the first attachment the Automatic Renewal box has been greyed out so I assumed that EIS was not auto-renewable. Checking my License management details I could see no mention of Auto-renewal. However, I sent an email to Eset UK checking the conditions of my license and they told me; "I can confirm that your licence is set to automatically renew with a card ending in XXXX. When your licence comes to expiration date it will then automatically renew for however many years you've selected." Since there is nowhere in my License Management Window to disable Auto-Renewal am I stuck with this or is there hopefully another way to stop auto-renewal?

This problem was first mentioned with the beta-testing of V9; https://forum.eset.com/topic/5480-cannot-use-banking-protection-in-ess-v9/ I can confirm that in the official release, banking protection will again not launch unless HMP.Alert 3 is uninstalled.

For me, the only way to remove the ESS beta or the standalone EAV beta, was to use the Eset uninstaller tool listed above. I had then no problems with removing the AV, but sometimes I lost connectivity with the removal of the ESS. Therefore I would recommend either a system restore or restoring a backup image before installing these products (the re-installation of the network adapter also worked when uninstalling ESS). I would not blame Eset though as I have had uninstall problems on WIN 10 with nearly all the other AV's I have tried (more than 5).

Found out today that it was HitmanPro.Alert 3 stopping the Banking Protection from Loading. Uninstalled HMP Alert, clicked on banking Protection from the Tools Window and voila, protected browser loaded. So it is good idea to check for incompatibilities when running a layered defense.

Bump.

Windows 7, SP1 and ESS v. 9.0.117.0. Cannot get Banking protection to work on several UK banking sites and Paypal. Any ideas? Have tried with IE, Chrome and Firefox and all combinations of Ask me/secured browser and normal browser. Is it simply because ESS does not have these URLs in the database?