So I have been getting email for sometime now,
Hello,Anti-Theft has recorded suspicious activity on your device "moms Computer" . Someone has logged on the device using the Phantom Account. If you don't know the location of the device, sign in to your ESET HOME account at https://anti-theft.eset.com and confirm it as Missing. Anti-Theft will start monitoring the activity on the device to help you find out its position.Your ESET Team
Thing is its a Desktop and its at home all the time no one has access to is but my mother and me and she barely goes on her pc. How can someone be access her computer "through a phantom account" when no one has touch her PC? Could it possibly be a remote thing? Can someone help me fix this please?