Marcos, below is entire script of the chat. I am led to believe that it was not forwarded based on his instructions for me to access this forum and submit the issue? To me, this is a significant concern. I would assume that ESET retains all copies of chats in their database as well. Thanks for your reply.
This session has been transferred to Ryan M.. (14:27:52) Ryan M. has joined the conversation. (14:29:01) Ryan M. said: Hello ESET is not able to communicate via iOS from any of the ESET native windows features such as ESET Password Manager or ESET Secure Authentication. any information must be manually typed into a iOS device. To answer your question in short, ESET does not transfer an auto generated password to iOS (14:29:28) You said: Thanks. Rest of question? (14:30:09) Ryan M. said: Im not sure how i can answer the rest of your question since im not sure exactly what ESET feature youre describing here. You stated is it possible to correctly show ALL the characters in my list (14:30:13) Ryan M. said: What list are you referring to? (14:30:52) Ryan M. said: There are no ESET Anvtivirus security apps available for iOS so im not sure what feature youre describing (14:30:56) Ryan M. said: Antivirus* (14:32:26) You said: If I open my ESET browser extension to look at a specific ESET generated password, it looks like this &^*#%HJ% *&(*)(. What it does not show is there is an underscore between the % and the *. If I copy and paste the password somewhere, it then shows the underscore. Make sense? (14:33:23) Ryan M. said: Yes that makes sense, i do not know of a way to change the way the characters are represented unfortunately , thats a design / development request to the UI (14:33:44) Ryan M. said: But yes i can see the frustration and confrusion here regarding certain characters like _ (14:33:59) Ryan M. said: I do know that ESET does have a forum for these types of user requested changes (14:34:30) Ryan M. said: I can provide you with a link to the forum so you can link your ESET public license ID and state your request for future changes to the UI to update this feature with the development team if youd like (14:35:14) You said: That would be great! Since I have to manually enter that PW into IOS, it is important! (14:36:20) Ryan M. said: Sure thing! I always encourage customers to state their requests directly on the forum since customers leaving reviews themselves tend to get more attention from the development team. You can find the link to the forum here for future changes to the ESET program https://forum.eset.com/forum/23-eset-internet-security-eset-smart-security-premium/ (14:36:27) Ryan M. said: Was there anything further that I can assist you with today regarding ESET?
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