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Ryan Dey

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Ryan Dey last won the day on December 2 2022

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  1.    Tomasz Trynkowski reacted to a post in a topic: "security product is out of date" notifications
  2.    Campbell IT reacted to a post in a topic: "security product is out of date" notifications
  3. Ryan Dey
    ESET updated a module last week and these EOL warnings are no longer displayed on managed clients (I assume the red alerts are still shown?). This portion of my feature request has been implemented, though the management console warnings have not yet been implemented. I'm guessing those would be in a future release of the server software.
  4.    av-user reacted to a post in a topic: Future changes to ESET Endpoint programs
  5. Ryan Dey
    Checking my clients, I just discovered something interesting regarding auto-update policies. The built-in policy that was created when we upgraded the server to 9.0 is enabled and assigned to all devices: But the client on my computer (9.0.2032 just upgraded to 10.0.2034) is set to not auto-update: I believe this is due to the order of policy application. Our custom endpoint policy (which we've been using since version 6) has the auto-update setting disabled. I'd need to dig through our change logs to see if this is something we chose to do, since I don't remember changing it. I assumed we were set to auto-update, but we weren't. //Ryan
  6. Ryan Dey
    I'm seeing the same thing... about 30% of the clients are showing the alert, and I haven't found a common thread. They are spread across 9.0.x versions, network locations, and install dates. We have decided to go ahead and update the clients to version 10, but we definitely feel like ESET has abused us as a customer. It's not a good time for us to dedicate the resources with holiday out-of-office staff, year-end close outs, and a SOC2 audit on-going.
  7.    ASW_Lic reacted to a post in a topic: Future changes to ESET Endpoint programs
  8.    offbyone reacted to a post in a topic: Product out of date
  9.    offbyone reacted to a post in a topic: Future changes to ESET Endpoint programs
  10. Ryan Dey
    At Wyatt's suggestion, I have posted a feature request in this thread: It's not showing there yet due to content moderation policies, but should show up soon. on page 4.
  11. Ryan Dey
    In a managed environment, like we're using with ESET Protect, we absolutely need the ability to suppress end of life warnings. It makes no sense to warn users that their fully functional client will have a problem 12 months from now. They can't do anything about it other than worry and clog our helpdesk support. Give the IT administrators better insights into upcoming end-of-life dates right in the web console rather than making us proactively track down a website within your support pages. I'm in the console on a daily basis and there'd be plenty of opportunity to warn me that 9.0.2046.0 needs to be updated before November 30, 2022.
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