Well, I, for one, am glad to see that this issue is receiving the attention it deserves.
Perhaps someone at ESET will grasp my use of irony and sarcasm...?
This is pretty ridiculous. These are major problems and the pace and volume of responses to these issues is pitiful.
I have, individually, been a user of ESET products for many years and have brought almost all of my family and friends to use ESET's products.
As an IT professional, I have migrated multiple companies to ESET's products over those years which has certainly had a positive impact on ESET's revenues.
Not to say that ESET would go bankrupt without my business, but the way this "beta" (should probably still be in alpha) program is being run is extremely disappointing and undermines the confidence that I have had in ESET's products.
This forum is like an echo chamber and I sense that many of those who have been truly trying to test and report have lost interest due to the lack of response and updates that resolve the issues which have been reported.
This can't possibly be the intent. Is the case that the ESET moderators in this forum simply have their hands tied by their employer that refuses to address the problems? Or is it that the moderators aren't sharing the problem reports with their employer so that the development team can attempt to address the problems?
I'm frustrated and confused by the overall execution of this beta program. I have already been forced to use another company's firewall program because there have been no solutions provided and there had been no indication when or if a solution may be provided.
Windows 10 RTM has been out for nearly a month and ESET still has no working product. Is management not concerned with the threat to market-share that this creates?
Meanwhile, I keep wasting my own personal time checking back on a regular basis only to find that nothing has been done and no relavant information has been given.
If I this situation doesn't change very soon, I'm moving on and not looking back. Historically, ESET has provided a good product which is why I have been such a staunch supporter but troubles like this indicate mismanagement that likely could effect the quality of the product delivered for a long time to come.
If I have misunderstood something, feel free to inform me.