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John Dow

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  1. Upvote
    John Dow received kudos from laszlodrgero in Future changes to ESET NOD32 Antivirus, ESET Internet Security, ESET Smart Security Premium and ESET Ultimate Security   
    Just a minimalistic request for NOD32 Antivirus.
    When you hover on the tray icon make visible the virus database version and the corresponding date (like it was in old ESET NOD32 v. 8.0)
  2. Upvote
    John Dow gave kudos to Marcos in ESET Windows home products version 17.1.13 (hotfix) have been released   
    ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium version 17.1.13 have been released and are available for download.
    Changelog:
    Version 17.1.13
    FIXED: Available Windows updates were not shown on Windows RS4 and older FIXED: Issue when product did not change automatically after license upgrade and corresponding campaign
    Other minor changes and improvements 
    Known issues:
    N/A
    Upgrade to Latest Version
    Upgrade my ESET Windows home product to the latest version
    If your ESET security product has not updated automatically yet, you can enforce product update by manually checking for update in the Update panel or wait until it updates automatically.
    Support Resources
    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.
    Online Help (user guides) Visit www.eset.com/contact to email ESET technical support
  3. Upvote
    John Dow gave kudos to Marcos in ESET Windows home products version 17.1.11 (hotfix) have been released   
    ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium version 17.1.11 have been released and are available for download.
    Changelog:
    Version 17.1.11
    FIXED: transparency lag while moving the application window FIXED: BSOD on Win10 RTM build Known issues:
    N/A
    Upgrade to Latest Version
    Upgrade my ESET Windows home product to the latest version
    If your ESET security product has not updated automatically yet, you can enforce product update by manually checking for update in the Update panel or wait until it updates automatically.
    Support Resources
    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.
    Online Help (user guides) Visit www.eset.com/contact to email ESET technical support
  4. Upvote
    John Dow gave kudos to Marcos in ESET Windows home products version 17.1.9 have been released   
    ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium version 17.1.9 have been released and are available for download.
    Changelog:
    Version 17.1.9
    NEW: Multi-thread scanning NEW: HTTP/3 support NEW: Safe Banking & Browsing - added allowlist to whitelist untrusted dlls NEW: Safe Banking & Browsing - added settings for secure browser frames NEW: Added an option to submit files as a false positive from quarantine Other changes and improvements Known issues:
    N/A
    Upgrade to Latest Version
    Upgrade my ESET Windows home product to the latest version
    If your ESET security product has not updated automatically yet, you can enforce product update by manually checking for update in the Update panel or wait until it updates automatically.
    Support Resources
    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.
    Online Help (user guides) Visit www.eset.com/contact to email ESET technical support
  5. Upvote
    John Dow gave kudos to Marcos in Does ESET scan the files of Thunderbird?   
    ESET scans email messages during the download through POP3(S) or IMAP(S). Real-time protection does not scan mailbox files on a disk. They are not scanned by the on-demand scanner by default either as scanning mailbox files requires "email files" to be enabled in the appropriate on-demand scan profile setup.
  6. Upvote
    John Dow gave kudos to Marcos in Future changes to ESET NOD32 Antivirus   
    Please provide ESET with feedback on changes and new features you would like to see in future versions of ESET NOD32 Antivirus in the message thread:
    https://forum.eset.com/topic/1169-future-changes-to-eset-nod32-antivirus-eset-internet-security-eset-smart-security-premium-and-eset-ultimate-security/.
  7. Upvote
    John Dow gave kudos to Marcos in Is it possible to change the "displayed name" in this Board?   
    We've changed your name as requested.
  8. Upvote
    John Dow gave kudos to Marcos in latest tor browser issue with live grid   
    I've downloaded tor-browser-windows-x86_64-portable-13.0.7 and extracted it but none of the files was detected. Please post the appropriate record from the Detections log.
  9. Upvote
    John Dow gave kudos to Marcos in ESET Windows home products version 17.0.16 have been released   
    ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium version 17.0.15 have been released and are available for download.
    Changelog:
    Version 17.0.16
    FIXED: Browser protection is missing in EAV after in-product upgrade
    FIXED: Firewall service list is empty
    FIXED: Not possible to uninstall product after in-product upgrade and product change
    FIXED: Some icons are shown without invisible background in firewall rule editor
    Known issues:
    N/A
    Upgrade to Latest Version
    Upgrade my ESET Windows home product to the latest version
    If your ESET security product has not updated automatically yet, you can enforce product update by manually checking for update in the Update panel or wait until it updates automatically.
    Support Resources
    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.
    Online Help (user guides) Visit www.eset.com/contact to email ESET technical support
  10. Upvote
    John Dow gave kudos to bentham in latest tor browser issue with live grid   
    Today's update (13.0.7) has a "small" version of tor.exe again (7,927,296 bytes) - and like the previous small version, it is being marked as suspicious by ESET. Replacing it with tor.exe from 13.0.6 fixes it for now.
  11. Upvote
    John Dow gave kudos to Marcos in EAV 17.0.16.0 with "Browser Protection" enabled blocks Edge   
    Hard to say. Browser protection module 1337 was released for another group of users. If you want, you could check if the issue recurs after switching to the pre-release update channel and then back to the regular channel when the module 1336 would be downloaded.
  12. Upvote
    John Dow gave kudos to Marcos in EAV 17.0.16.0 with "Browser Protection" enabled blocks Edge   
    Please carry on as follows:
    Enable advanced logging under Help and support -> Technical support Launch Edge Reproduce the issue Stop logging Collect logs with ESET Log Collector and upload the generated archive here. Does the issue go away after uninstalling EAV v17.0.16 and returns after installing it from scratch?
  13. Upvote
    John Dow gave kudos to howardagoldberg in EAV 17.0.16.0 with "Browser Protection" enabled blocks Edge   
    Just for the sake of telemetry .... I just updated ESET AV to 17.0.16 on two W10 Pro systems and no issues with the latest version of Edge (120.0.2210.77)
  14. Upvote
    John Dow gave kudos to itman in EAV 17.0.16.0 with "Browser Protection" enabled blocks Edge   
    Temporarily disable this option and see if that solves the issue.
  15. Upvote
    John Dow gave kudos to zathras in EAV 17.0.16.0 with "Browser Protection" enabled blocks Edge   
    No issues here.  Posting this reply using latest ESET/Edge.  Same versions as yours.  I have no extensions loaded, just vanilla Edge.
  16. Upvote
    John Dow gave kudos to bentham in latest tor browser issue with live grid   
    Yes I had the same problem and had to extract the updated tor.exe from the installer -  I guess the torbrowser devs are having problems.
  17. Upvote
    John Dow received kudos from bentham in latest tor browser issue with live grid   
    The problem has disappeared with newer version 13.0.5
  18. Upvote
    John Dow gave kudos to bentham in latest tor browser issue with live grid   
    I'm not getting the issue after copying the updated file. It might be worth checking which version of tor.exe you have in case it didn't get updated (as in my post above).
    Sizes of different versions (based on tor browser version):
    v13.0.1 - 8,543,744 bytes v13.0.4 - 7,926,784 bytes (marked "suspicious") v13.0.5 - 8,547,840 bytes  
  19. Upvote
    John Dow gave kudos to bentham in latest tor browser issue with live grid   
    Many thanks for the heads up. After updating to 13.0.5, I can't work out if the update left my 13.0.1 tor.exe alone or reverted to it as it is still the same binary file.
    EDIT - ok I downloaded the 13.0.5 installer and extracted tor.exe and it was a different file - not sure why the browser update process didn't fix this. Anyway the new tor.exe does fix the issue like you said so maybe there was something "suspicious" about the 13.0.4 release.
  20. Upvote
    John Dow gave kudos to Marcos in ESET Windows home products version 17.0.15 have been released   
    ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium version 17.0.15 have been released and are available for download.
    Changelog:
    Version 17.0.15
    ADDED: New ESET Security Ultimate (ESU) product and new subscription offering: ESET HOME Security Essential, Premium and Ultimate
    ADDED : VPN (ESU)
    ADDED: Identity Protection - USA (ESU)
    ADDED: Browser Privacy & Security:
    Metadata cleaner
    Browsing cleaner
    Secure Search
    Website settings review (ESU)
    CHANGED: Banking & Payment Protection renamed to "Safe Banking & Browsing"
    CHANGED: Safe Banking and Browsing: Clipboard protection setting added to advanced setup
    REMOVED: Banking & Payment Protection redirector
    ADDED: Firewall rule editor: drag and drop supported for headers
    ADDED: Additional configuration options in the interactive firewall dialog
    ADDED: Azure Certification Signature (ACS) - Operating system update with Azure certificate necessary to install or upgrade ESET products
    CHANGED: Subscription support
    Other improvements and bugfixes
    Known issues:
    N/A
    Upgrade to Latest Version
    Upgrade my ESET Windows home product to the latest version
    If your ESET security product has not updated automatically yet, you can enforce product update by manually checking for update in the Update panel or wait until it updates automatically.
    Support Resources
    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.
    Online Help (user guides) Visit www.eset.com/contact to email ESET technical support
  21. Upvote
    John Dow gave kudos to Marcos in Problem with depth-scan on-demand   
    This issue will be fixed via an automatic module update within 1-2 weeks. As a workaround, please unselect the registry in scan target selection.
  22. Upvote
    John Dow gave kudos to Marcos in When or it will be there an addon for Thunderbird email scanning?   
    Support for Thunderbird was discontinued years ago. However, email received via IMAP(S) or POP3(S) in Thunderbird is scanned by ESET. It's just that you can't scan already received messsages on demand or that received messages are not scanned by ESET antispam. Otherwise malware should be normally detected in received email.
  23. Upvote
    John Dow gave kudos to Marcos in ESET Windows home products version 16.2.15 (hotfix) have been released   
    ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium version 16.2.15 have been released and are available for download.
    Changelog:
    Version 16.2.15
    FIXED: Fixes in backend communication
    FIXED: App icons displayed incorrectly when selected rules created with MS store apps
    FIXED: Email address not submitted with samples
    Known issues:
    N/A
    Upgrade to Latest Version
    Upgrade my ESET Windows home product to the latest version
    If your ESET security product has not updated automatically yet, you can enforce product update by manually checking for update in the Update panel or wait until it updates automatically.
    Support Resources
    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.
    Online Help (user guides) Visit www.eset.com/contact to email ESET technical support
  24. Upvote
    John Dow gave kudos to Marcos in ESET Windows home products version 16.2.13 (hotfix) have been released   
    ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium version 16.2.13 have been released and are available for download.
    Changelog:
    Version 16.2.13
    FIXED: Issues with LTE/GSM modems
    FIXED: GUI crashes in localized versions
    Other smaller bug fixes.
    Known issues:
    N/A
    Upgrade to Latest Version
    Upgrade my ESET Windows home product to the latest version
    If your ESET security product has not updated automatically yet, you can enforce product update by manually checking for update in the Update panel or wait until it updates automatically.
    Support Resources
    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.
    Online Help (user guides) Visit www.eset.com/contact to email ESET technical support
  25. Upvote
    John Dow gave kudos to Marcos in ESET Windows home products version 16.2.11 have been released   
    ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium version 16.2.11 have been released and are available for download.
    Changelog:
    Version 16.2.11
    GUI: New onboarding wizard replaces post installation wizard
    Advanced setup: Protection features moved under a new Protections section
    Network traffic scanner (former protocol filtering) moved under Detection engine
    Web and email section split into more logical part
    Firewall: Redesigned and reworked firewall in GUI and advanced setup
    Completely redesigned firewall rule editor
    New layout of Setup page network section
    Redesigned network troubleshooting wizard
    New sidebar Running processes
    Other changes e.g. known network changed to network profiles with activators, …
    Advanced setup: New connectivity section includes proxy settings
    GUI: unified colors communication for pausing, disabling of core and regular features
    New uninstall survey opened during uninstallation
    Other small improvements
    Added info about user who started scan
    Accessibility: fixed bugs: reading out elements in notifications like paths, headers, links, …
    Added option to hide unprotected Wi-Fi notification
    Bug-fixing and other small things
    Known issues:
    N/A
    Upgrade to Latest Version
    Upgrade my ESET Windows home product to the latest version
    If your ESET security product has not updated automatically yet, you can enforce product update by manually checking for update in the Update panel or wait until it updates automatically.
    Support Resources
    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.
    Online Help (user guides) Visit www.eset.com/contact to email ESET technical support
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