Silent

No, I created an all-in-one installer (security product, agent, certificate, server address, port). The software has been updated but the agents still tries to connect to the non-existing local ESET PROTECT instead of our MSP console. The correct server and port are configured in the all-in-one installer. Seems like the existing agent on the remote PCs was updated but the server address and port were not overwritten.

On a remote site with quite a few computers there are already Eset Management Agents installed which pointed to a local ERA Server. Since the local ERA Server does not exist anymore I tried re-deploying an AIO Installer using the Eset remote deployment tool. The remote deployment finished without errors/warnings but the clients do not arrive in my MSP console. Upon checking this on one of the clients on site I noticed the existing Agent still has the old server and port in its configuration. Is there a way to change these values for the existing agent? I can't drive hours to make a little change on every PC.

*push* Can anyone provide some useful information here?

scratch the "customer sites", those are 200ish different/individual customers/companies

we're using Eset products across a little over 200 customer sites so there are a lot of unique applications that are going to be reported

I know about the report templates, thank you. 🙂 My concern is about the database being stuffed with unnecessarily reported software by thousands of management agents. Let's says I have 1000 hosts with each of them having 80 non-eset software installed. How much will my Eset PROTECT database grow?

Hello, is it possible to set up a list of applications I want a report on by the management agent? We are moving towards 10.000 hosts in our Eset PROTECT and I don't want the database to bulk up by getting reports on ALL the software that are installed on our close to 10.000 hosts. Just want to check on maybe 4-5 applications. Only need the management agent to report those. If it is not possible currently would you mind adding this for the future so that one can provide a product name and the management agent reports on every installed software that hits the partial-name provided? Example: I provide the backup software "Veeam" to be reported by the mangement agents. The management agent only reports this software on every host it can reach. It will return "Veeam Agent" as well as "Veeam Backup and Replication" and of course other Veeam products that contain "Veeam" in their software name.