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IK4

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About IK4

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    Newbie

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    U.K.
  1. I'll be honest, the only way I have found to delete it is to do a full factory reset of the Mac. Then install ESET straight after the install which still picks up the threat even after a full reset. ESET was then successfully able to remove the threat. Wonder how it still managed to stay? The message hasn't appeared for a couple of days now - hopefully it's gone.
  2. 07/02/2024, 11:35:16 Real-time file system protection file /Users/***/Library/Caches/CloudKit/com.apple.bird/d64f70849811a732120a73ed6701a7949e100499/Assets/187CA54F-379B-4E74-BFE3-BDD0BA59B5F8.016a42dfaac84eb497374d5ace6cc8aa4bb86aff47 HTML/ScrInject.B trojan unable to clean *** Event occurred during an attempt to access the file by the application: /System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd (BB585E5C851F8C7A09877FDAEC00E3AC1F9758FF). 7. 2.2024 11:30:15
  3. Unfortunately not, I've tried deleting the whole folder itself where ESET claims the threat is... no avail. It's very frustrating...
  4. Can someone please explain what this is or how to remove it? I click delete but it would reapear after a day or two. Thanks!
  5. Hi, I am having a problem where everytime I restart my Mac I would get a message in the Eset home on the app that the "web and email protection is non-functional." I turn on the proxy in the system preferences and click 'connect on demand' - then it works, Eset is back to normal function. However, but to no avial everytime I would restart my Mac, it would revert back and show me the same message. I have to manually perform this action everytime. I have reininstalled the softare to no avial. Is this a known bug? Thanks for any help!
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