jgswinkels

Received from Eset support ONE picture which is NOT documented in userguide of Eset Cloud Protect. Picture is: After download profile @ telephone check profile download above Airplane Mode in Settings. Click on Profile and Acknowledge and install this profile 10 seconds later .. refresh your dashboard result : two iPhones enrolled next to the 3 Android devices. pictures tells us more than 1000 words. I have requested Eset support to Add picture of telephone into userguide. Case closed 🙂

I applied to static group computers\Apple IOS Devices the policy: Balanced Protection

Hi, I deployed several windows servers, Windows 11 devices and 2 Android mobile devices. Now i bought an iPhone with IOS 15.5 According: https://help.eset.com/protect_cloud/en-US/supported_products.html?operating_systems.html IOS 15 is supported for mobile devices. According : https://support.eset.com/en/kb6927-known-issues-for-latest-versions-eset-business-products#PROTECTcloud this is not a known issue. I created a static group Apple IOS Devices ADD Device Accept the ULA and enroll with QR Code See image Then enter device name and Generate code Open in Chrome the -> Download the MDM profile and wait .. Now 24 hours later my iphone is still not enabled / enrolled / activated / connected under Apple IOS Devices question: What is wrong ? enrollment of a new Android device Androind 8.1 -> same steps -> is working