Hi, about a month ago we saw that the AD synchronization was no longer working. We tried to analyze the possible causes but we only can see an error when we try to launch the activity: "Failed to bind to the specified object ..... Error code = 0x8007203a, The server is not operational". We've already checked that domain name was in capital letters and the other prerequisites. At this point, we tried to change the type of synchronization from AD to LDAP and in that case it worked. Despite this, when we install the endpoint on the client, we cannot see the agent e the endpoint installed on the computer from the ESMC console. ESET support has suggested us to upgrade ESMC version from 7.2 to 9.0 but we're unable to do that because when the upgrade starts the ESET Security Management Center Server service remains in stopping status. It doesn't restart and the upgrade fails. If we try to repair the software from Control Panel it gives the same behaviour.
Can you help us to identify the real causes of this problem?
thank you so much
