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jkk

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Kudos

  1. Upvote
    jkk gave kudos to Marcos in Eset and Task manager conflict or bug?   
    Thank you for this, it helped a lot that the issue could be reproduced after fixing the issue using the lodctr command. I was able to narrow it down to the Internet protection module. It doesn't make sense but my tests confirmed it. Tomorrow we should have more information and updates on this from developers.
    Thank you for co-operation and patience while troubleshooting the issue.
  2. Upvote
    jkk received kudos from New_Style_xd in Eset and Task manager conflict or bug?   
    I also have this same issue, the GPU graph was gone from task manager performance tab.
    Both on my desktop and my laptop. They both have the Eset Internet Security. I hadn't booted up the laptop for weeks, and just after the boot the graph still was there, but then the Eset updated itself and the graph was gone. Windows update wasn't ran yet.
    Desktop lost it yesterday. The desktop has an Nvidia card and the laptop has integrated AMD graphics, so that doesn't seem to make any difference. chkdsk /f, sfc/scannow or reistalling graphics drivers didn't help.
    Running the commands to rebuild the performance counters fixed it.
    I haven't ran into anything else broken yet, other than when I ran sfc/scannow and it found corrupted files and fixed them, though it may be unrelated.
  3. Upvote
    jkk gave kudos to forumwt in Eset and Task manager conflict or bug?   
    Really strange problems a was found today, i have install fresh clean windows 11, after that i have install eset internet security and  lost my GPU from task manager i have make a video so you can see whats happened here. 
     
     
  4. Upvote
    jkk gave kudos to stackz in Eset and Task manager conflict or bug?   
    Rebuild the performance counters: 
    https://docs.microsoft.com/en-us/troubleshoot/windows-server/performance/manually-rebuild-performance-counters
    Create a new data collector set by running performance monitor. The process is similar to the following guide, just select all the GPU related performance counters.
    https://help.tableau.com/current/server/en-us/perf_collect_perfmon.htm
    I don't believe this problem has anything to do with ESET, as the problem is affecting a far wider audience. Doing the above procedure worked for me.
  5. Upvote
    jkk gave kudos to cofer123 in Eset and Task manager conflict or bug?   
    I registered only to report this same issue, affecting two distinct computers (edit, make that 5) running EIS. It applies to several other performance counters as well, not only the GPU. If you open Performance Monitor, it will warn you that it was unable to load several performance counters, as shown in the image below:

    I was able to replicate the issue following some of the reports here on an already compromised installation:
    Performance counters missing/corrupted; Restore them with lodctr /R on %windir%\SysWOW64 (running the command on the System32 folder was unsuccessful with an error code 2); Performance counters working again, no errors on Performance Monitor and GPU usage showing in Task Manager; Completely uninstall EIS; Performance counters still working; Install EIS again; Performance counters still working; Wait for EIS to fully update; Performance counters missing/corrupted with the same issues described above; Able to restore them again with lodctr /R Now it will take a few days to see if the issue reapers after ESET updates again. I'm not sure which module update is the culprit, thought.
  6. Upvote
    jkk received kudos from cofer123 in Eset and Task manager conflict or bug?   
    I also have this same issue, the GPU graph was gone from task manager performance tab.
    Both on my desktop and my laptop. They both have the Eset Internet Security. I hadn't booted up the laptop for weeks, and just after the boot the graph still was there, but then the Eset updated itself and the graph was gone. Windows update wasn't ran yet.
    Desktop lost it yesterday. The desktop has an Nvidia card and the laptop has integrated AMD graphics, so that doesn't seem to make any difference. chkdsk /f, sfc/scannow or reistalling graphics drivers didn't help.
    Running the commands to rebuild the performance counters fixed it.
    I haven't ran into anything else broken yet, other than when I ran sfc/scannow and it found corrupted files and fixed them, though it may be unrelated.
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