peteyt

As I mentioned malware can infect multiple places. You keep asking the same question when it's already been answered. Just have safe practises and you'll be fine. That's the only advice I can give

While not a program feature, every so often we get posts about auto renewal. I think people would be happy if the default for this was off. You could even have a warning come up during purchase saying eset is set to not auto renewal if you keep this disabled your product will end on (date inserted)

I and others have answered it multiple times. Any malware has the potential to steal data. If you are not infected you are safe.

I don't really know much but all malware has the potential to steal data, cause damage etc. Just avoid dodgy websites, keep windows, software, AVs etc. Up to date

Any malware could potentially steal stuff

I don't really use hips it's set to automatic. There's probably AVs that work better at identifying suspicious stuff but they probably also find a lot more false positives

I'm confused about your post. Do you think you are infected or is this theoretical? Any type of malware could be designed to steal stuff. I'm no expert but if your safe e.g. avoid dangerous websites you should be okay.

Possibly if you are infected. But if you think you are just flash your bios

I will add that a virus has to be found for protection to be added. It's not impossible that a virus is out there that has been out for years and never detected. But as people have said these viruses are probably used on a select number of computers as the more computers used the more likely someone will detect something. Some vulnerabilities can exist for years without being detected. I'm sure the Intel spectre one did. The NSA and other government companies actually look for vulnerabilities and keep them to their selves so they have stuff they can use, rather than reporting them and getting them fixed

I woke up today to an alert on Eset Security for Android. Dailymotion Android/TrojanDropper.Agent.JOS This is an app that has been installed for ages so wondering what has triggered it and if it is a false positive?

Eset will protect you from viruses it knows e.g. ones it already has seen and so has signatures for them. Eset also has technologies designed to protect the users from malware unseen before e.g. identifying possible malware by looking for suspicious activity. However this type of detection is never going to be 100 percent. For example some new malware could be spread that is clever at hiding what it does and so the malware may not be detected for a while. As Itman has mentioned all antivirus software has this problem as without a signature it can be hard to detect unknown malware. It could be begin as in hide what it does while it's being checked out by the AV and abuse legitimate programs, processes etc. with the goal to mask and hide it's activities. Also the processes used to find new malware can also lead to false positives where something is flagged as malicious but it isn't

What do you have your network setting set to e.g. home or public. I know when set as public things can get blocked a lot

Have you confirmed both are on the pre release option

The problem is some bugs are hard to find. There are so many hardware/software combinations that it's impossible to know every bug. I've seen people post stuff that was specific to their hardware and without someone using that hardware eset wouldn't know the issue. At the end of the day Eset identified the issue after investigating and gave a temporary workaround while working on the fix which is actually available now on pre release so I think that's good customer service really. I've seen some fix for programs take far much longer

Can you confirm it is eset? Does the issue occur if you temporary remove Eset?

https://en.estsecurity.com/

States ESTsecurity and doing a Google there is a company, possibly Chinese. Not sure if it is genuine product or possibly a scam/rouge AV trying to use the similarity of eset's name?

Do all the dodgy stuff still happen? It could have been the AV playing up - as mentioned Computrace can be detected even if not enabled. I believe you can deactivate in the BIOS but it may still be detected because it is still there even though just disabled - you may also be able to find an update for the BIOS with computrace not there

This doesn't mean it's safe. Could be DRM but not sure, someone from Eset would be able to explain more

Could it be that you have possibly installed something malcious. This would explain why after the reformat it seemed fine only to start playing up again

You could upload the file to a file sharing site and email the link.

Sadly I presume most AVs if not all would work the same way for paid products because while it's virtual it basically is seen as another machine. You could contact East and possibly get something sorted or discount but I don't think they'd let you install eset twice without additional costs

Is this a normal pc or virtual as I've seen some lag before with virtual computers

Only problem is Eset does not offer home protection for Eset users anymore but I do agree no one should really use XP anymore. I've came across people who use old OS's for playing old games that are hard to work on modern systems but usually these people have these completely offline and used for nothing else

From previous posts it appears it can take a bit and there's no guarantee of a reply