peteyt

I'm sure every home product including premium offers a 30 day trial so there is no special offer for a specific version. I don't use the password manager myself but I thought you could reset the password via your email address

Does clearing your browser cache make any difference?

Oh I understand. As newer versions come out there's often going to be issues so I can see why people often stay behind, especially in regards to business. My point however was that there is no guarantee that the conflict that happens with your screenshot program will be fixed because someone has to report it for Eset to know there's an issue. I work as a service desk assistant and we often get calls about people who've had issues for ages but one day decide to finally report it and they aren't happy that it's been ongoing for ages. The issue is that half the time it's user specific and so until they made the call we had no idea the issue was effecting them

I will also add that while I understand that some people don't won't to or might not have the time to report bugs, it's never a good idea to presume they will just be fixed. The issue is that there are so many different software and hardware combinations. It might be that no other member has the same setup that causes the bug that you have or uses the program that conflicts with Eset

I will also add that each post related to similar issues can be a number of things. Often I'll see people post but never reply back and give the requested logs. The first post linked mentions 2 AVs which could have also caused conflicts. I'm not trying to defend Eset here, just stating that often things that look the same can actually be many other things

I've seen mine do it occasionally. Maybe something has been updated? Also check the website bellow as some phone manufacturers make it hard to have apps running in the background https://dontkillmyapp.com/

Also you mention settings being changed. What settings have been changed?

This sounds like a bug from a previous version if I remember correctly. Wonder if it's worth removing in safe mode with the rest uninstaller at https://support.eset.com/en/kb2289-uninstall-eset-manually-using-the-eset-uninstaller-tool

I uninstalled this when I got the alert and reinstalled today seems to be fine now so presume it was a false positive

I'd recommend creating an account as only select users can see and interact with the guest part

I'd recommend at least internet security and the premium version if the extras are any good to you. Nod32 is just an AV so it doesn't have stuff such as network protection.

Would it be beneficial to have a future changes form on this forum (mobile forum) as there doesn't appear to be one currently

As this is an Eset form the answers are probably going to be to stay with Eset. The only thing you can do is run a trial with Norton and see how it works and what you prefer. Some AVs can be very feature rich but can come with unnecessary extras which in turn slows down the system

Suggesting a separate option to completely hide rather than fade the green border on browsers when browser protection is enabled. I actually think it's a good idea to fade to show that it's enabled but there's a lot of posts from people who aren't pleased. Wondering if it would be worth this with a warning. I mean can't you disbale the AV and Firewall and hide the warnings? If so I suppose it's not much different

The reason they have stated this happens is so that you know secure browser is working as if you did not see it, you wouldn't know that it wasn't. I'll suggest this in the feature suggestion bit as a lot are bringing it up

What Marcos meant is when the green frame is disabled it will still show up briefly on launching the browser. This is so that you can still see the browser protection is working

I've often suggest a way to remove dead rules which I'm hoping they'll implent and also to be able to rearrange rules by names as well as an icon representing the apps

I voted equal for the footprint as I still find it's slow on start up, with the updates and start of scan but my computer 9 years old and think it's just getting slow in general. I'd like to see more options for ransomware like the option to roll back, protected folders. Excited to see the firewall rules and wildcard for hips.

A lot of files are locked so won't scan. As Marcos shows in the screenshot the BCD logs are always locked. If you want to be extra safe, flash the BIOS. One issue is even if an AV found a virus on the BIOS/UEFI it can't remove, you need to flash still

You keep asking the same questions after we have answered. The simple thing is any kind of malware, eset should be able to detect. The only thing it may not detect is stuff that is new e.g. zero day vulnerabilities that have not been found yet. The only problem is bios, UEFI etc. malware, AVs can only detect but they cannot remove - you will need to flash it. However these are generally targeted at high targets. Like Nightowl said government may want to steal state secrets from another government but there's no real point in trying to infect someone like us because there'd be no point. Either accept you are not infected or flash it - there's no more answers anyone can give you.

Just flash it. If the AV is not detecting it your probably be okay but if your unsure flash it. There's nothing anyone else can really add anymore

I think you can just close the button but it will appear if you close the browser and re-open

Is Edge opening but not loading sites or refusing to open at all?

Do you mean disable or uninstall? If there are remnants e.g. drivers it could possibly be still causing conflicts

I mean when banking protection first was introduced a few years ago I questioned what made it more secure. If it has more features why is this just for baking, surely users would want this protection in general.