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So now i could configure the http proxy server correctly, turns out a required port was not enabled. Currently i am struggling with the other two configurations which is first the remote installation of the agents and then the endpoint antivirus on client computers. My question now is; is there a need for specific ports to be opened like with the http proxy configuration? Is it the SSH, which would then be port 22? Please reply to this, i really do not want to open a new thread.

Additional information: I have installed the apache http proxy in the same server where i also installed the all-in-one ERA 6

I followed the following guide to install the product: hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3589&locale=en-US

I used the all-in-one ERA 6 installation and did assigned remote installation(agents and clients) tasks to client computers. However that did not work. I also altered the proxy setting in client so that it points directly to the proxy server from where it should pull the updates.

Hello, after not receiving any response to my support ticket which i sent like 2-3 weeks ago. I am now writing this here hoping that someone will help me. We have recently upgraded to the recently released version 6 and to be frank it is giving such headache, i never had this much trouble with a product. I have configured a Apache http proxy so that the client pull the updates from the proxy however i am not sure if it is working or not. In the web console i can still see that the clients have an error that they cannot update the database which is weird because i followed the guide. Guide being used: hxxp://kb.eset-la.com/esetkb/index?page=content&id=SOLN3637 Am i missing something here, do i need to make further changes in my administrative console or in the clients themselves. I would also like to mention that remote installation of agent and clients are also not working properly. Basically the only three configurations i am trying to make are all not working.