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Supersnake

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About Supersnake

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  1. After each scan, NOD32 now displays a window showing any threats it detects, and asks me what action to take. Have no idea why this wasn't displaying before. Will consider my problem resolved.
  2. At the present time that link is not working (404 Error) You can find the ESET AV Remover tool at these links: English: hxxp://support.eset.com/kb146/?locale=en_US Español: hxxp://support.eset.com/kb146/?locale=en_US&viewlocale=es_ES
  3. Actions that are offered at the end of a scan are: No action Shut down Reboot Sleep It looks like one may have to consider a desired alternative.
  4. "action selection postponed"? Of course! Actually, I would never had thought of that one. Am running Windows 7 so I can't fault that particular OS for that. Will just have to deal with it.
  5. Toxinon, you are very informative and are quite the diplomat I made a 708 page long Word document out of that log. It mentioned the Eicar test string on only p. 689 of that lengthy document. Did you actually scroll and read through that log to discover that it was my Eicar virus test string that triggered the threat? If so, you are an amazingly dedicated helper. Yes, I did have Alerts + Notifications enabled. Regardless, I have since uninstalled and reinstalled NOD AV 9 and toggled all my ThreatSense cleaning parameters to Normal Cleaning, and verified that Alerts + Notifications are enabled. Thanks again.
  6. Today I ran another scan, it tells me I have an infection but I was not notified what the infection is. Have attached today's scan log. I ran a keyword search on "virus", "infect", "threat" "potential" but it didn't target whatever the infection is. Anyone have an explanation why I was not shown what the infection is? scan log 3.21.2016.txt
  7. Thanks for showing me the path... As far as being able to see an action to perform on the found threats; No, it makes no difference if that is enabled or disabled. I still can't see any action options. Maybe this is pertinent? When one selects "No cleaning" as a ThreatSense cleaning parameter, this appears: "In this mode, no automatic cleaning will occur. If a threat is detected and user is logged in, an alert window with a list of available actions may be displayed". Looks like a list of available actions does not display for potentially unsafe or unwanted applications when one selects "No cleaning" as a ThreatSense cleaning parameter? Addendum: If I had the time and patience I would set every ThreatSense parameter to "No cleaning" and see if NOD32 AV gives me a list of actions to take after running a scan on the EICAR antivirus test file.
  8. Thanks Toxinon. When I performed keyword searches in the log I looked for "threat", "virus", and "trojan" and came up with nothing. Hadn't thought of searching for "Potential". I later discovered if I had right clicked on the scan finding and selected "Show", it would display the following information in the Show window. --> Note that it reads"action selection postponed until scan completion" D:\Backup Programs\BulletsPassView\BulletsPassView.exe - a variant of Win32/PSWTool.BulletsPassView.C potentially unsafe application - action selection postponed until scan completion D:\Backup Programs\CC Cleaner\ccsetup418.exe ¯ NSIS ¯ PF-Toolbar-W78.exe - Win32/Bundled.Toolbar.Google.D potentially unsafe application - action selection postponed until scan completion Question: Am I missing something here? Where do I find the action selections which was my goal from the start.
  9. I want to deal with the two threats found on my latest scan 3/19/2016 - which are probably the same two threats found on my previous scan of 3/15/2016. There is no way for me to know what these threats are and whether I should delete or ignore them. First screenshot: Log files / Detected threats (0) Second screenshot: Log files / Computer scan However when I select Computer Scan it informs me that two threats were found on 3/19/2016 and 3/15/2016. Third screenshot: Log files / Computer scan When I hover my cursor over the 3/19/2016 item it displays the same information shown in the second screenshot but in a different format. Fourth screenshot: Log files / Computer scan When I right click on the 3/19/2016 item it lists various options. But again the log file does not describe or show the threat, and most importantly does not give me the option to delete or ignore the threat. Have pasted the Computer scan log Still don't know why I can't see the threats or take any action on them like I was able to do in the prior versions of NOD AV Computer scan.txt
  10. (NOD32 9.0.375.0) I ran a Smart Scan and the Computer scan window said that 2 threats were found but the window does not display or describe them. The Computer scan log doesn't display or describe them either. Version 8 and earlier used to display the threats in red text at the end of the scan log but Version 9 does not. Computer Scan Window Scan completed. Threats found Threat found: 2 (Cleaned: 0) Virus signature database used: 13205 (2016031) Show log. I have my Smart Scan ThreatSense cleaning level set to No Cleaning so that I can decide for myself what action to take. How can I take action on the threats if the threats are not listed?
  11. I am a user of NOD32 version 8 running on Windows 7. Include me as as one who cannot perform a successful System Restore. The Windows system restore prompt to disable my antivirus doesn't work because the computer reenables NOD32 protection during the computer restart and before the Windows system restore completes. Issue 1 Disabling both HIPS and Self Defense has no effect, is not a workaround for me. Issue 2 When you click on "Temporarily disable protection", and reach the window to select the "Time Interval" for the temporary disable, you will see "Disabling protection permanently is possible in the advanced setup". Sorry, but I can't find where that is, can you? I got around these issues by performing a System Restore via Windows Repair. When is the ticket going to get acted upon? Thank you. ==================================================================================================================== EDIT: 04/23/15, 0225 PST Disabling Self-defense (directly) - or disabling Self-defense (indirectly) by disabling HIPS - will permit an unimpeded system restore, provided one restarts the computer after disabling Self-defense. - Thank you Marcos for the reminder. EDIT: 03/14/16 Both the later versions of NOD AV 8 - as well as NOD AV 9 - have been permitting a problem free Window 7 System Restore with Self-defense/HIPS enabled. Updated information for Windows 7 System Restore.
  12. Thank you Marcos, reminding me to restart the computer afer disabling HIPS or Self-Defense worked. Looking forward to your creation of a box in the HIPS setup that will permit system restore, as well as other possible methods of convenience.
  13. Up unitl now I never had a problem with logging on - and I go back in time for years and years was Supersnake when the forum was in WIlders. Now I had to create a new account and start all over again? Can you retore my experience as a veteran forum member? If necessary will send you my email address that has been used for years, thanks.
  14. I am a user of NOD32 version 8 running on Windows 7. Include me as as one who cannot perform a successful System Restore. The Windows system restore prompt to disable my antivirus doesn't work because the computer reenables NOD32 protection during the computer restart and before the Windows system restore completes. Issue 1 Disabling both HIPS and Self Defense has no effect, is not a workaround for me. Issue 2 When you click on "Temporarily disable protection", and reach the window to select the "Time Interval" for the temporary disable, you will see "Disabling protection permanently is possible in the advanced setup". Sorry, but I can't find where that is, can you? I got around these issues by performing a System Restore via Windows Repair. When is the ticket going to get acted upon? Thank you. ===================================================================================================== EDIT: 04/23/15, 0225 PST Disabling Self-defense (directly) - or disabling Self-defense (indirectly) by disabling HIPS - will permit an unimpeded system restore, provided one restarts the computer after disabling Self-defense. - Thank you Marcos for the reminder. EDIT: 03/14/16 Both the later versions of NOD AV 8 - as well as NOD AV 9 - have been permitting a problem free Window 7 System Restore with Self-defense/HIPS enabled.
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