erico

Never mind. I uninstalled SmartSuite 8 manually and then reinstalled it. Anti-theft is now active.

The following image is what I see when I click on finish configuring anti-theft.

I know this is an old topic. I note that is not marked as solved. I would appreciate some input on how to resolve this issue. I am setting up a new HP Omen product loan. I am finding that I am in the same situation as the original poster of this thread. I already have a my.eset.com account, having enabled and setup anti-theft on a different laptop in my household. I downloaded and setup ESET SmartSuite v. 8.0.312.0 and enabled anti-theft. I am unable to finish the setup because clicking on finish setup does not present me with the option to enter my current my.eset.com informtion as shown in the image you posted. Instead it bounces me to a three step procedure as if ESET SmartSuite were not already installed and activated. See the following image for what I see.I am unable to post the image. I posted it as an attachment for viewing.