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DuncanH

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Kudos

  1. Upvote
    Kstainton
    DuncanH received kudos from Kstainton in Windows 11 Insider Preview 22593.1 (ni_release) update failure trashes FDE drivers.   
    Hi Brian, 
    Thanks for the report.
    Please can you tell me, what were you updating from? A previous Windows 11 or Windows 10?
    Also are you using ESET Endpoint Encryption managed by the EEE Server? If so was your laptop encrypted using the TPM? 
    We are aware of issues with upgrading to Windows 11 where the TPM becomes disabled during the upgrade. In these cases the TPM needs to be turned back on in the BIOS.
    Duncan
  2. Upvote
    DuncanH
    DuncanH gave kudos to Kstainton in ESET Encryption- Couldn't find a bootable OS error   
    Hi @Mr.Gains,
    It very much sounds like you are running into an issue we have documented here: https://support.eset.com/en/kb7132-use-eset-endpoint-encryption-with-microsoft-surface-devices#FDE regarding MS Surface Pro 7+ running into a Boot Configuration issue during Safe Start.
    Thank you,
    Kieran
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