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Thanks Marcos, in the meantime my issues was resolved !

Hello ! I need to extract the logs on the ESET console, if I go to a computer via the web console, we have a section called: Log->Diagnostic Log->HIPS Log. When I try to extract, which can take a few hours: ESET blocks it! Here is the message: Feb 17, 2022 09:02:20 AM Blocked C:\Windows\System32\csrss.exe Gain access to another application Self-defense: protection of ekrn and egui processes

Okay, thanks for your help, but you don't understand what i explained. It's ok ! For people who have the same issue, use this script to delete this unallocated place in $Recycle bin : @echo off call :isAdmin if %errorlevel% == 0 ( goto :run ) else ( echo Requesting administrative privileges... goto :UACPrompt ) exit /b :isAdmin fsutil dirty query %systemdrive% >nul exit /b :run rd /s c:\$recycle.bin exit /b :UACPrompt echo Set UAC = CreateObject^("Shell.Application"^) > "%temp%\getadmin.vbs" echo UAC.ShellExecute "cmd.exe", "/c %~s0 %~1", "", "runas", 1 >> "%temp%\getadmin.vbs" "%temp%\getadmin.vbs" del "%temp%\getadmin.vbs" exit /B` pause After, you could perform a clean up scan from ESET console, and the malware will be cleaned.

So, i dont talk about the trash bin on the desktop. The recycle .BIN I referred(pretty bad, I'm sorry) to is a hidden place where things are previously deleted always for recovery purposes. But, ESET has detected malware in this hiding place. But, when I deleted them from quarantine and performed a cleanup scan. Even after that, the malware is still there... So, I would like to know if ESET is able to clean this folder or files in there: $recycle.bin If not, I created a script that could do this cleanup manually, but I'm still waiting for the cleanup analysis to see if it works in that order. Thanks

I can't share device data... I'm not sure to understand what is relatable with the question ? Is not an issue with a computer. I would like to know how and if ESET could delete malware in the Recycle Bin Thanks

Hello ! Many users having malware in theirs Recycle Bin, i tried to clean up it with full scan with cleanning or tried to deleted them from the Quarantine. Nothing worked. How we suppose to deleted this moth*** malware without any manuelly intervention ? Thanks for the HELP

In the console I have the alert that this might cause unpredictable behavior due to the contradiction with the AND operator. Note the first one need to stay there and i received this message after choosing a device

Hello, i just want to exclude 2 servers on a dynamic group and i don't know how to do it ! please help me !