yesnoo

Hello, I recently won ESSP 1 Year license on malwaretips giveaway. Can you tell me the self-life of the license? Thank You

Any info here from the staff?

I too need kinda similar info. I am running Eset Smart Security 9...won the license in MalwareTips giveaway...Expiry 30 April 2017 I have now won MalwareTips giveaway for Eset Smart Security Premium 10 1 year License. Can you merge both the license & give me a single license for Eset Internet Security 10 i.e remaining days of previous license + 1 year of new license for Eset Internet Security 10?

Its not Eset related. Its Firefox prob.

I do also have hang problem but the hang problem has already occurred before I installed ESET, so definitely not ESET problem. Are you sure it is related to ESET? My system will only hang when everytime I surf FB and few other websites. I meant its Firefox prob. Its not Eset related.

I had tried latest Firefox, at that time FF was at version 36.0.3. I had tested for an hour & during that time I had no prob like Chrome. But FF sometimes use to hang for 15-20 secs & this was an irritating prob. Quite a few users have mentioned this prob. I had also tried 36.0.4 but the same hang prob. I also tried Cyberfox 32 & 64 Bits & had the same 15-20 secs hang prob. I am not sure but guess FF has some probs with Adobe Flash i.e No Flash installed, I didn't had the hang prob for 30 mins test browsing with both FF & CF. But cant be sure Flash is the prob as mentioned the test browsing was just 30 mins. But yes, with FF & Flash installed, I get the hang prob quickly. And the hang prob appears on random HTTPS sites & mouse cannot be moved. I had mentioned the prob on Wilders & came to know that some users facing & some not facing this prob.

Thanxx for the info

Hey, Ok, tried for more than an hour. Prerelease updates didn't worked for me i.e exactly the same prob. And product update I understand, how can virus databases update solve the mentioned issue in this thread? And I dont understand, sometimes browsing is fine & suddenly prob appears & then again fine & then again probs. And I must mention when it works, works zippy & when doesn't, quite slow or sites keeps loading & never loads for quite a long time & you cancel. I use only Adblock Plus & had uninstalled it for the tests. And FW correctly picks router IP but when I use my direct connection it picks my IP wrong as 169.x.x.x I delete the zone rules, restart the system, still it picks wrong most of the time. But I think this is not the reason for the probs as net works the same even if IP is detected correctly. Also I tried selecting both Home & Public but the same issue on both. And yes I restarted the system everytime I changed something to test. I will try EAV again & see how thing goes otherwise may try other AV as currently little busy. I may not be able to do further tests & provide feedback as mentioned little busy & this is taking time & affecting work. Thanxx all for the support & valuable time. Any time I get will be here to see any updates or report any findings from my side if I did any tests. Regards Yesnoo

As I have mentioned earlier Eset doesn't disable Win 7 FW i.e Win FW section shows in red colour & managed by Eset. But Win FW advanced settings shows Private/Public "ON" & I manually "OFF" these. Could disabling these be the reason for browsing slowdown? I mean does Eset FW works with Win FW & need these "ON" & that's why Eset FW doesn't "OFF" these or Eset FW is not dependent on Win FW & it is safe to "OFF" these?

If I enable https scan for parental control, does this means https scan that is disabled by default will be enabled?

Is the procedure correct to perform prerelease updates for latest version ESS/EAV 8? Check prerelease updates, clear update cache, ok & restart the system & then perform update. To revert back Check regular mode & then ok.

In this case ESS or NOD32 won't scan the network traffic from chrome for malware. However all files saved to disk are scanned anyway, so if you find no other (temporarily) solution you could let it this way. Not recommended at all. By doing so, you'd lose protection in Chrome, namely: - malicious / phishing urls wouldn't be blocked - Live Grid blocking wouldn't work\ - specific Internet-borne threats might not be detected and blocked - malware in archives could make it to the disk and run under specific circumstances. url blocking - Ok Live Grid - Realtime i.e Resident protection also has Live Grid blocking, right? Internet-borne threats - This will be blocked by Resident protection if they try to enter the system, right? Archives malware run - This will be blocked by Resident protection, right? So threats will not be blocked at chrome level but will be blocked at system level, right? Is the protection provided by webshield same as resident protection & just an early detection of threats or webshield scanning abilities & protection are different than resident protection?

Ok, I will give a try. I want to use ESS but its giving me more probs i.e browsing slowdown & chrome prob compared to EAV i.e chrome prob only. So I am running EAV. Now the prob is everytime there is a suggestion here in the forum, I have to uninstall EAV, install ESS, then reinstall EAV as the prob is not solved, then update & complete the scan as it mention improves future performance. This becomes troublesome. It would be good if there is an add/remove feature in ESS i.e you can add/remove AV/FW. If I will try prerelease, will post the outcome here.

Just to make sure, does the problem persist with pre-release updates enabled and Internet protection module 1185 installed? For the moment I am trying another AV. But if I reinstall EAV, I may not try prerelease stuffs as I dont install beta/prerelease stuffs on production system. I dont have test machine. Can prerelease updates be uninstalled after testing then I could try. Or may be under Shadow Defender I could try.

In this case ESS or NOD32 won't scan the network traffic from chrome for malware. However all files saved to disk are scanned anyway, so if you find no other (temporarily) solution you could let it this way. Not recommended at all. By doing so, you'd lose protection in Chrome, namely: - malicious / phishing urls wouldn't be blocked - Live Grid blocking wouldn't work\ - specific Internet-borne threats might not be detected and blocked - malware in archives could make it to the disk and run under specific circumstances. Chrome is my main browser. Guess will have to try other AV for the moment.

Heuristic detection would be indicated by the name "NewHeur_PE virus", however, these are not usually seen nowadays. Instead, smart signatures and dna signatures are used to cover variants of malware. But smart/dna signatures are disabled in the setup for realtime protection? Yes, as they can affect the system performance in some cases on some systems, but users can of course enable them for real-time scanning as well if they want to. But they are enabled by default for "on execution" which IMO is enough. We also have the "probably a variant of..." detections that I see sometimes. I have always thought that they were some type of heur/behavior detection due to the name "probably" but I might be wrong, Marcos ? Ok, thanxx for the info.

Ok, Installed ESS. And slowdown & Chrome probs returned. Disabled lightweight filter, didn't solved any prob. Disabled network attack detection, didn't solved any prob. Disabled bot protection, didn't solved any prob. Under FW Integration, set to FW inactive, didn't solved any prob. Under FW Integration, set to completely disabled, semi-solved i.e random probs. Restarted the system, same random probs. Uninstalled ESS, slowdown & Chrome probs solved. Installed EAV, slowdown & Chrome probs solved. UPDATE - Chrome prob with EAV is back. Now I strongly suspect Protocol Filter as excluding Chrome works. And I think Web protection also slightly affects Chrome as occasionally sites open little slow. No probs with Internet Explorer. UPDATE - Now I am pretty sure Protocol Filtering is the main culprit for Chrome prob as since excluding Chrome, its working superb, zippy. What are the disadvantages of excluding Chrome under Protocol Filtering?

With ESS installed, could you try temporarily disabling ESET Lightweight filter in your network adapter setup to see if it makes a difference in terms of browsing and upload speed? To solve Chrome issue with ESS/EAV, Chrome exclusion under Protocol Filtering had worked. But I didn't test it for long so couldn't say for sure PF is the culprit. Currently running EAV, if I get time will install ESS & test. Currently running EAV & since Chrome updated from .89 to .101, no probs yet. And ESS doesn't disable Win FW. Win Control Panel shows Win FW disabled & managed by Eset. But Win FW Advanced Settings shows all, Domain/PVT/PUB as ON. With ESS installed & all 3 networks manually disabled in Win FW, Why do I still get sometimes network selection window from both Win FW & ESS FW? It maybe means that ESET doesn't have enough privilege to completely turn off the Win firewall. Anyway, excluding Chrome from ESET PF is never a permanent solution. Installed ESS now & will report any probs/findings here. Is it a bug ESS doesn't disable Win FW i.e Win CP shows disabled but Adv Sett shows enabled? And even if I disable all the 3 networks in Win FW Adv Sett, why do I still get network selection window from Win FW too? I dont get network selection window from Win FW on Comodo Internet Security installed.

With ESS installed, could you try temporarily disabling ESET Lightweight filter in your network adapter setup to see if it makes a difference in terms of browsing and upload speed? To solve Chrome issue with ESS/EAV, Chrome exclusion under Protocol Filtering had worked. But I didn't test it for long so couldn't say for sure PF is the culprit. Currently running EAV, if I get time will install ESS & test. Currently running EAV & since Chrome updated from .89 to .101, no probs yet. And ESS doesn't disable Win FW. Win Control Panel shows Win FW disabled & managed by Eset. But Win FW Advanced Settings shows all, Domain/PVT/PUB as ON. With ESS installed & all 3 networks manually disabled in Win FW, Why do I still get sometimes network selection window from both Win FW & ESS FW?

Could you try uninstalling ESS and installing EAV instead to find out if the mentioned problems with browsing persist? Do you experience these problems with any browser? What operating system / platform are you using? As the user yongsua mentioned Eset does have significant impact on daily activities. And there is some prob between Eset & Chrome. I too face similar prob with ESS/EAV & Chrome. And I find EAV better compared to ESS. EAV feels lighter & browsing seems better & faster compared to ESS. May be ESS FW affects network. I have 4mbps broadband. With ESS installed, the speedtest for download/upload always show below 2mbps. With EAV installed, it correctly shows around 4mbps, occasionally around 3mbps. With ESS installed, during browsing I can see the impact as pages on opening kind of gives the stutter effect. With EAV I don't see this, occasionally its there.

Heuristic detection would be indicated by the name "NewHeur_PE virus", however, these are not usually seen nowadays. Instead, smart signatures and dna signatures are used to cover variants of malware. But smart/dna signatures are disabled in the setup for realtime protection?

I always run security software with default settings. And the default setting under ssl is "Do not scan ssl protocol".

This is my production system. I dont try beta stuffs on this as I am not an expert & any probs then it will be difficult for me to solve. But yes, I tried reinstalling Chrome & EAV/ESS & there is some prob with Eset & Chrome. Currently trying Firefox & no probs. And with ESS, I feel random slow down & think FW is the prob here. So running EAV with no probs. But want to run ESS & tried reinstalling but random slow down. Dont know why but think FW is the prob as other features are same as EAV & EAV doesn't give slow down probs.

It seems ublock was the prob. Uninstalling it solved the prob. No probs yet.

Really? Well... in my case ESS showed a warning after I temporarily disabled the email client protection. This may be the case (however I never noticed it). However I was only talking about the two modules "email client protection" and "spam protection". If they are not used I think they have no impact on the system performance, so in other words it may not speed up your computer if you disable them. If you disable email protection permanently then the icon remains normal i.e blue. If you disable it not permanent i.e other option then it changes to orange. I meant in general, I feel internet browsing little slow with ESS compared to EAV. And Eset forum site is very slow for me, don't know why? Other sites are opening fine. I have 4mbps broadband cable connection.