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Hi, This one's Windows 7 Pro 64 bit. The output is below. Thanks! C:\Windows\system32>sc query epfwwfpr [sC] EnumQueryServicesStatus:OpenService FAILED 1060: The specified service does not exist as an installed service. C:\Windows\system32>sc qc epfwwfpr [sC] OpenService FAILED 1060: The specified service does not exist as an installed service. Boot WdfLoadGroup n/a* Wdf01000 @%SystemRoot%\system32\drivers\Wdf01000.sys,-1000 Boot Boot Bus Extender 1 ACPI Microsoft ACPI Driver Boot Boot Bus Extender 2 msisadrv Boot Boot Bus Extender 3 pci PCI Bus Driver Boot Boot Bus Extender 6 vdrvroot Microsoft Virtual Drive Enumerator Driver Boot Boot Bus Extender 7 iusb3hcs Intel® USB 3.0 Host Controller Switch Driver Boot Boot Bus Extender n/a* partmgr @%SystemRoot%\system32\drivers\partmgr.sys,-100 Boot System Bus Extender 9 volmgr Volume Manager Driver Boot System Bus Extender 10 volmgrx @%SystemRoot%\system32\drivers\volmgrx.sys,-100 Boot System Bus Extender n/a* mountmgr @%SystemRoot%\system32\drivers\mountmgr.sys,-100 Boot SCSI Miniport 25 iaStor Intel AHCI Controller Boot SCSI miniport n/a* amdxata Boot FSFilter Infrastructure 1 FltMgr @%SystemRoot%\system32\drivers\fltmgr.sys,-10001 Boot FSFilter Bottom n/a* FileInfo @%SystemRoot%\system32\drivers\fileinfo.sys,-100 Boot Filter 1 CLFS @%SystemRoot%\system32\clfs.sys,-100 Boot Base 1 KSecDD Boot Base 2 CNG Boot Base n/a* pcw Performance Counters for Windows Driver Boot File System n/a* Fs_Rec Boot NDIS Wrapper n/a* NDIS @%SystemRoot%\system32\drivers\ndis.sys,-200 Boot Cryptography 2 KSecPkg Boot PNP_TDI 3 Tcpip @%SystemRoot%\system32\tcpipcfg.dll,-50003 Boot n/a* n/a* Disk Disk Driver Boot PnP Filter* 5* fvevol @%SystemRoot%\system32\drivers\fvevol.sys,-100 Boot n/a* n/a* hwpolicy @%systemroot%\system32\drivers\hwpolicy.sys,-101 Boot Network* n/a* Mup @%systemroot%\system32\drivers\mup.sys,-101 Boot PnP Filter* 2* rdyboost ReadyBoost Boot n/a* n/a* spldr Security Processor Loader Driver Boot n/a* n/a* volsnap Storage volumes System SCSI CDROM Class 3 cdrom CD-ROM Driver System Base 1 Null System Base 2 Beep Beep System Base 23 ehdrv ehdrv System Video Save 1 VgaSave System Video Save n/a* RDPCDD @%systemroot%\system32\DRIVERS\RDPCDD.sys,-100 System Video Save n/a* RDPENCDD @%systemroot%\system32\drivers\RDPENCDD.sys,-101 System Video Save n/a* RDPREFMP @%systemroot%\system32\drivers\RdpRefMp.sys,-101 System File system n/a* Msfs System File system n/a* Npfs System PNP_TDI 4 tdx @%SystemRoot%\system32\tcpipcfg.dll,-50004 System PNP_TDI n/a* AFD @%systemroot%\system32\drivers\afd.sys,-1000 System PNP_TDI n/a* NetBT @%SystemRoot%\system32\drivers\netbt.sys,-2 System NDIS 16 WfpLwf WFP Lightweight Filter System NDIS 18 Psched @%SystemRoot%\System32\drivers\pacer.sys,-101 System NDIS 23 vpcnfltr Virtual PC Network Filter Driver System NDIS 25 vwififlt Virtual WiFi Filter Driver System NetBIOSGroup 2 NetBIOS NetBIOS Interface System n/a* n/a* blbdrive System Network* n/a* DfsC @%systemroot%\system32\drivers\dfsc.sys,-101 System n/a* n/a* discache @%systemroot%\system32\drivers\discache.sys,-102 System n/a* n/a* mssmbios Microsoft System Management BIOS Driver System n/a* n/a* nsiproxy @%SystemRoot%\system32\drivers\nsiproxy.sys,-2 System Network* 4* rdbss @%systemroot%\system32\wkssvc.dll,-1000 System n/a* n/a* TermDD Terminal Device Driver System n/a* n/a* vpcvmm @%SystemRoot%\system32\drivers\vpcvmm.sys,-100 System n/a* n/a* Wanarpv6 @%systemroot%\system32\rascfg.dll,-32012 Automatic FSFilter Virtualization n/a* luafv @%systemroot%\system32\drivers\luafv.sys,-100 Automatic COM Infrastructure n/a* DcomLaunch @oleres.dll,-5012 Automatic COM Infrastructure n/a* RpcEptMapper @%windir%\system32\RpcEpMap.dll,-1001 Automatic COM Infrastructure n/a* RpcSs @oleres.dll,-5010 Automatic Event Log n/a* eventlog @%SystemRoot%\system32\wevtsvc.dll,-200 Automatic AudioGroup n/a* AudioEndpointBuilder @%SystemRoot%\system32\audiosrv.dll,-204 Automatic AudioGroup n/a* AudioSrv @%SystemRoot%\system32\audiosrv.dll,-200 Automatic AudioGroup n/a* FontCache @%systemroot%\system32\FntCache.dll,-100 Automatic ProfSvc_Group n/a* gpsvc @gpapi.dll,-112 Automatic profsvc_group n/a* ProfSvc @%systemroot%\system32\profsvc.dll,-300 Automatic ProfSvc_Group n/a* SENS @%SystemRoot%\system32\Sens.dll,-200 Automatic ProfSvc_Group n/a* Themes @%SystemRoot%\System32\themeservice.dll,-8192 Automatic UIGroup n/a* UxSms @%SystemRoot%\system32\dwm.exe,-2000 Automatic MS_WindowsLocalValidation n/a* SamSs @%SystemRoot%\system32\samsrv.dll,-1 Automatic PlugPlay n/a* PlugPlay @%SystemRoot%\system32\umpnpmgr.dll,-100 Automatic Plugplay n/a* Power @%SystemRoot%\system32\umpo.dll,-100 Automatic NDIS 14 rspndr Link-Layer Topology Discovery Responder Automatic NDIS 15 lltdio Link-Layer Topology Discovery Mapper I/O Driver Automatic TDI n/a* Dhcp @%SystemRoot%\system32\dhcpcore.dll,-100 Automatic TDI n/a* Dnscache @%SystemRoot%\System32\dnsapi.dll,-101 Automatic TDI n/a* lmhosts @%SystemRoot%\system32\lmhsvc.dll,-101 Automatic TDI n/a* Wlansvc @%SystemRoot%\System32\wlansvc.dll,-257 Automatic ShellSvcGroup n/a* ShellHWDetection @%SystemRoot%\System32\shsvcs.dll,-12288 Automatic SchedulerGroup n/a* Schedule @%SystemRoot%\system32\schedsvc.dll,-100 Automatic SpoolerGroup n/a* Spooler @%systemroot%\system32\spoolsv.exe,-1 Automatic NetworkProvider n/a* BFE @%SystemRoot%\system32\bfe.dll,-1001 Automatic NetworkProvider n/a* LanmanWorkstation @%systemroot%\system32\wkssvc.dll,-100 Automatic NetworkProvider n/a* MpsSvc @%SystemRoot%\system32\FirewallAPI.dll,-23090 Automatic MS_WindowsRemoteValidation n/a* Netlogon @%SystemRoot%\System32\netlogon.dll,-102 Automatic n/a* n/a* AdobeARMservice Adobe Acrobat Update Service Automatic n/a* n/a* AERTFilters Andrea RT Filters Service Automatic n/a* n/a* BITS @%SystemRoot%\system32\qmgr.dll,-1000 Automatic n/a* n/a* clr_optimization_v4.0.30319_32 Microsoft .NET Framework NGEN v4.0.30319_X86 Automatic n/a* n/a* clr_optimization_v4.0.30319_64 Microsoft .NET Framework NGEN v4.0.30319_X64 Automatic n/a* n/a* CryptSvc @%SystemRoot%\system32\cryptsvc.dll,-1001 Automatic n/a* n/a* DiagTrack @%SystemRoot%\system32\UtcResources.dll,-3001 Automatic n/a* n/a* DPS @%systemroot%\system32\dps.dll,-500 Automatic n/a* n/a* ekrn ESET Service Automatic n/a* n/a* EraAgentSvc ESET Remote Administrator Agent Automatic n/a* n/a* EventSystem @comres.dll,-2450 Automatic n/a* n/a* FDResPub @%systemroot%\system32\fdrespub.dll,-100 Automatic n/a* n/a* gupdate Google Update Service (gupdate) Automatic n/a* n/a* IAStorDataMgrSvc Intel® Rapid Storage Technology Automatic n/a* n/a* Intel® Capability Licensing Service Interface Intel® Capability Licensing Service Interface Automatic n/a* n/a* iphlpsvc @%SystemRoot%\system32\iphlpsvc.dll,-500 Automatic n/a* n/a* LanmanServer @%systemroot%\system32\srvsvc.dll,-100 Automatic n/a* n/a* LMS Intel® Management and Security Application Local Management Service Automatic n/a* n/a* MBAMScheduler Automatic n/a* n/a* MBAMService Automatic n/a* n/a* MDM Machine Debug Manager Automatic n/a* n/a* MMCSS @%systemroot%\system32\mmcss.dll,-100 Automatic n/a* n/a* NlaSvc @%SystemRoot%\System32\nlasvc.dll,-1 Automatic n/a* n/a* NOBU Dell DataSafe Online Automatic n/a* n/a* nsi @%SystemRoot%\system32\nsisvc.dll,-200 Automatic n/a* n/a* PcaSvc @%SystemRoot%\system32\pcasvc.dll,-1 Automatic n/a* n/a* PEAUTH PEAUTH Automatic n/a* n/a* SCCommService MEEClientService Automatic n/a* n/a* SftService SoftThinks Agent Service Automatic n/a* n/a* sppsvc @%SystemRoot%\system32\sppsvc.exe,-101 Automatic n/a* n/a* stisvc @%SystemRoot%\system32\wiaservc.dll,-9 Automatic n/a* n/a* SysMain @%SystemRoot%\system32\sysmain.dll,-1000 Automatic n/a* n/a* tcpipreg TCP/IP Registry Compatibility Automatic n/a* n/a* TeamViewer8 TeamViewer 8 Automatic n/a* n/a* TrkWks @%SystemRoot%\system32\trkwks.dll,-1 Automatic n/a* n/a* tvnserver TightVNC Server Automatic n/a* n/a* UNS Intel® Management and Security Application User Notification Service Automatic n/a* n/a* WinDefend @%ProgramFiles%\Windows Defender\MsMpRes.dll,-103 Automatic n/a* n/a* Winmgmt @%Systemroot%\system32\wbem\wmisvc.dll,-205 Automatic n/a* n/a* wlidsvc Windows Live ID Sign-in Assistant Automatic n/a* n/a* wscsvc @%SystemRoot%\System32\wscsvc.dll,-200 Automatic n/a* n/a* WSearch @%systemroot%\system32\SearchIndexer.exe,-103 Automatic n/a* n/a* wuauserv @%systemroot%\system32\wuaueng.dll,-105 Automatic n/a* n/a* ZAtheros Wlan Agent ZAtheros Wlan Agent

Hi, We're using EEA 6.3.2016.0, and when "Protocol filtering not functional" appears on the Problematic computers list, I've been uninstalling and reinstalling, which is usually successful, but sometimes inconvenient. Is there a simpler resolution to this warning? Thanks!

Hi everyone, Just keeping this thread active by adding that when we were running ESET 5, I identified a student laptop that a recently downsized manager had taken as a "retirement present", since ESET was connecting from an unexpected IP, and I was able to use SMTP logs to prove it was in her house. I notified HR, providing a screen shot from ESET 5 clearly showing her IP, and the laptop was later returned. With ESET 6 not having a field for the external IP, the device location checking I previously performed is no longer an option. Can we expect this feature to be reinstated in a future version of 6.3 or 6.4? As you can see from this example, it can be considered a security feature if used in this manner. Thanks!