Dear, cordial greetings.
We request your collaboration, with the identification of the problem presented, there is a macOS Big Sur operating system, using an ESET Endpoint Security product for macOS, we have shown that the Web control is not functional.
With a product in the latest version compatible with macOS versions.
It is generating a notification due to the expiration of the license, conducting tests, we show that when configuring the Web control module and only selecting the category for adults or all.
We also checked the Web access protection module to provide a second option, we noticed that it did not work either.
You are not generating the block for this content.
We are aware that we cannot force browsers to clear the cache and that website categorization is determined by getting website content from the internet and that there are no web control rules immediately after a new setting is applied, which it would require clearing the browsers cache and terminating the connections that are already in progress.
But the browsers' cache was cleared, it restarted, the cache records of the macOS folders were cleared, and processes to clear the caches of the following pages were also evaluated.
https://ayudahosting.online/borrar-cache-macos/
https://macpaw.com/es/how-to/clear-dns-cache-on-mac
I am attaching the logCollector and product configuration logs.
In addition to the aforementioned product, ESET Cyper Security Pro for macOS was installed, which happens as is, the configuration was made in the parental module.
I appreciate your collaboration.
customer_info.zip
Config.zip