pkutzner

They do not show up in the All group. I went by the instructions and created a static group called 'Computers'. They now show up under that group. I found out, from the Server trace.log, that it was using stale credentials (I had changed them in the task) to attempt to connect to the domain, thus failing. Restarting the Server service pulled in the correct credentials, and successfully pulled the computers in.

Looks like I needed to restart the server component for it to clear out stale kerberos credentials. Upon restart, I was able to get the task to complete successfully (at least according to it). However I still have no computers listed in my static group. UPDATE: Finally got them to show up.

So, I can tell that it's connecting to my AD server just fine because when I click the 'Browse' button next to the 'Distinguished Name' field while editing my synchronization task, I can see my AD structure. However, the sync task always fails. What am I missing?

Found where the trace logs are stored in Ubuntu 14.04. Looks like all RA logs are stored at /var/log/eset/RemoteAdministrator/ There are 2, one for the Server process and one for the Agent under respective subdirs below the main RA log path. On a side-note, I'm still not able to sync against AD. I keep getting a 'Reading AD structure failed'. I've done what you've mentioned in your post, but no luck so far. Trace logs aren't yielding much either.

At the risk of sounding like a noob, can someone point me to where the Linux installation help file is? I can't seem to locate it on ESET's site or here in the forums. I have the multi-installer ISO, but there are no help files located on it either. I'm trying to install Remote Administrator 6 on Ubuntu. I'm posting this here because I saw reference to it in the second post in this thread.