oohh ok, I did it, and a 61MB zip file was generated, and when at ticket creation page I try to upload the log the app itself created it's too big (21MB limit), so I have to do it all over again, but now over Terminal with no-productslogs parameter. Well. I'll just uninstall and move on to another AV solution, many thanks tho.
And to think here I can upload up to 100MB and support ticket creation page only 21MB ahahahahahaha what a joke...