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nurbles

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About nurbles

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  1. Thanks. Re: Linux... I've build enough embedded systems based on linux to know that there is a HUGE amount of configuration that the 'entity' packaging a product with a bootable linux can do to control how the system starts and what hardware it will use/expect, etc. I've never needed to look into multi-monitor support (I usually have NO monitor, myself) but I would be surprised if there was not an option to configure the system to mirror a single screen to all displays discovered. Another possibility would be to configure the system to only use the first monitor discovered and ignore the extras (obviously, ESET doesn't need them!) but it is possible that may be a powered off, disabled or otherwise non-functional monitor, so mirroring to all is better. Remember, I actually trying to help... I have five ESET licenses (three Windows and two Android), but I still like to boot the latest SysRescue disk from time-to-time to be sure that nothing is running at boot that may be preventing my regular ESET product from detecting anything. If the program comes up on a screen that doesn't have keyboard or mouse focus ... that would be a rather large problem for me. I'm hoping that ESET's linux packaging team (person?) is interested in at least trying to address this potential problem. Thanks again for your responses and your patience. 😀
  2. Thanks. As I said, I tried submitting a support ticket and I got this back (along with a link to the forums): So the support technicians say to use the forums and a forum admin says to use a support ticket (and also blames linux.) Sigh. Oh well, I give up trying to help ESET improve its products for future (and continuing) customers. I really like ESET's products, but their tech support...not so much. Thanks (I guess) and Goodbye.
  3. Hello, I tried to report this directly to ESET, but they told me that any SysRescue bug reports needed to be reported in the forums and sent me here. Since I couldn't find a SysRescue forum, I was going to post this in General, but I'm not allowed to post there (everything is grayed out.) So, since SysRescue is a malware scanner, I figured this was the next best place to report. Please move this to the correct topic if I am mistaken. Thank you. Now, here's what I tried to report: I downloaded the SysRescue ISO on Dec 3, 2021 and when I booted it up on my multi-display system, all screens had the same 'desktop', but only one screen has a task/menubar and a DIFFERENT screen had the running program and mouse pointer. The mouse pointer will not move to any other screen, so the taskbar is inaccessible ... hopefully I will not need it after the scan is completed. I'm attaching a photo of the screens for reference. Also, the display adapter is an older NVidia Quadro with four Display Port outputs. [EDIT 1: I am suggesting that when SysRescue detects multiple monitors, it would be best to mirror a single screen to all displays instead of giving each screen a separate (but linked) desktop instance. That way, no matter what monitor is active, the user will see exactly what the SysRescue package is expecting to show them.] [EDIT 2: I later discovered that the mouse would move to other screens, just not in any sequence that I was expecting. I was forced to make this discovery because something that opened after the scan was finished started on a different screen and I needed to find a way to interact with it.]
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