Hello:
I am running Smart Security 8 on a 64 bit Windows 7 Professional machine. I run SDS2 software package, which utilizes FLEX LM licensing software. After most command executions in the software, SDS2 will access the licensing before completing the command.
Smart Security is delaying communication with the licensing software on about half of the commands I execute in any given period. Sometimes the delay is 5 - 10 seconds, and then the command finally runs (it should be instantaneous). Other times, the delay can last 20-30 seconds, then the Flexlm software will throw an error. Immediately after the error, the command will execute. At no time does my licensing software stop running. These delays are all Smart Security.
My system will run fine with commands executing on demand if I do one of the following: (1) disable the firewall completely, (2) set Smart security firewall to scan application protocols only (which renders firewall almost inactive), or (3) completely unplug my machine from the network.
I have created an exception rule for every port this software uses, along with every .exe file for the software and flexlm software . . . over 10 different exceptions. I have also excluded SDS2 and FLEX LM software from scanning of protocols under protocol filtering in the web and email settings.
I would really like to keep this software. I have used others out there and they are all drains on my system. But I can seem to get this firewall to stop interferring with my legitimate software. Please help.