Hello,
When a email with attachments or a single attachment is quarantined, I cannot find a way to check the attachments as an administrator and be able to release it when it's a false positive.
On a quarantined email with attachments, the only available options are Release and Delete, so I cannot check the content.
On a quarantined attachment, the option "Restore to" is also available, so I can check the content but then the attachment is removed from the quarantine and if it is a false positive I cannot release it anymore !
To be clear, I would like to be able to export the attachments, check them in details, and when it's determined as false positive release them. This is the way that my previous antispam (VadeRetro) was working and I think it's a better experience for users and administrators.
Version in use : 10.1.10014
Thanks in advance for you comments if there is a way to achieve that.
Regards.