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phil2627

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Posts posted by phil2627

  1. Hoping someone could help as support has not responded to my support request.  I built an image and included Remote Administrator Agent in the Windows 7 image.  I imaged 24 computers and logged into the Remote Administrator console expecting to see 24 computers.  However, I only saw the image computer.  Is there a GUID that has to be deleted before uploading a base image ?  Or should the Agent be installed post image ?  Any help would be appreciated. 

     

     

       Thanks

  2. We have recently downloaded and installed the Endpoint version 6 client.   I thought the version 6 client would be able to receive DAT updates from our version 5 Remote  Admin server via mirror, but we receive the message Virus Signature Database  update ended with an error....Unidentified server response.  I installed version 6 RAS and I see mirror updates is not available with this version.  Anyway to avoid having version 6 clients go out to ESET for updates ?  Thanks

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