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About phil2627

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  1. Thank you for the prompt response. I appreciate it.
  2. Hoping someone could help as support has not responded to my support request. I built an image and included Remote Administrator Agent in the Windows 7 image. I imaged 24 computers and logged into the Remote Administrator console expecting to see 24 computers. However, I only saw the image computer. Is there a GUID that has to be deleted before uploading a base image ? Or should the Agent be installed post image ? Any help would be appreciated. Thanks
  3. Anthony, Thanks for the info. Oddly enough, we were able to download the File Server software for version 5, but with version 6 we are being told we have no license. So I setup a Windows 8 VM with Eset Endpoint software and configured it as a mirror. Still not working though. But, thanks for responding.
  4. We have recently downloaded and installed the Endpoint version 6 client. I thought the version 6 client would be able to receive DAT updates from our version 5 Remote Admin server via mirror, but we receive the message Virus Signature Database update ended with an error....Unidentified server response. I installed version 6 RAS and I see mirror updates is not available with this version. Anyway to avoid having version 6 clients go out to ESET for updates ? Thanks
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