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Thank you, Pete. I had to install KB4490628 and then had to run the offline NOD32 installer and only then managed to update to 15.0.21.0. Though, it was still not possible through the already installed v14. Thanks for your time once again.

Identical issue: @Staff: I think this should be indicated somewhere as bug and hopefully to be fixed in the next releases. Thanks.

I tried to download the NOD32 Security installer (x64) and run it, but it says: "Outdated Version of Microsoft Windows. The product is no longer supported on your outdated version of Microsoft Windows" ... however, I have downloaded and installed all the possible Windows 7 (x64) updates.

I still experience the same issue but do not plan to uninstall the application. Cleared the cache - still no luck. Is anybody working on fixing this? Has it been reported as a bug? Thanks.

I guess something new has been done on ESET side because I cannot even see the v15 update now. Have you pulled it back, ESET? Thanks.

Thanks for this quick reply back, Marcos. I click on the Check for Updates button .... the app loads and then I see the blue button called Update Product Now. I click again on it and nothing really happens. Then I tried to go back to Home and clicked on Accept & Update - again nothing. I see for a second the note "Updating Product" and it goes back to its default state. Cleared the Update Cache from the settings - did not fix the issue.

I got exactly the same unexpected behavior ... I click on Accept & Update and nothing really happens. Tried restarting my system - still nothing. My current Nod32 version is 14.2.24.0 and I am trying to update to 15.0.16.0 on Windows 7 (x64).