Hello,
Our company has 1 license for 28 devices.
I've installed:
- 9 devices: ESET Endpoint Antivirus 8.1.2031.0
- 1 device: ESET Server Security v. 8.0.12003.0
(I also have 3 devices with old versions of ESET Nod32 Antivirus - WinXP machines I can not update)
But in the Dashboard of EBA I always see :
0 Licenses / 0 Managed users / 0 Sites / 0 Activated devices
And when I go to "Activated devices" - I can see nothing but the arrows keep spinning...
Also in the dashboard I see 12/28 (12 Activated / 28 Ordered)...
And if I go to LICENSES > ... > Show details > Activated devices - I see the permanent error "Network error. Please reload and try again", and the arrows spinning in the center of the window.....
Can you please explain where do I go wrong and how can I set my devices in order to see and manage them in EBA?
Thank you.