TomFace

Hello camellia. Good to see you again. Yes it was an enhancement with the latest version upgrade. As itman stated just "x" it out or just ignore it. Regards, Tom

After thinking about it, peteyt's suggestion concerning tools is a good idea. Also, I think his idea about the taskbar icon merits review. Not sure if that would confuse some people or how difficult it would be to set up or use. Regards, Tom

Gee, I guess there are at least two users as I also use different cleaning levels for different situations/conditions. I would also believe there are others who do the same practice, dependent on their situation and level of expertise. Maybe you might want to review the ESET help guide (built into the GUI) and ESET's KBs https://support.eset.com/ There is much knowledge and information to be had. Regards, Tom

There is nothing wrong with the ESET user interface. As itman has stated (along with the ESET Mods in the past), the default settings will suit most of the average users. The ESET help guide (built into the GUI) gives all the instructions the average user could need. In addition, ESET's KBs have as much (if not more) information. If you need to make changes to default settings, try doing your homework by reading the HELP section and/or the KB (yes...you do actually have to read). Regards, Tom

You laugh...but the rest of us do not like folks of your nature. This is an honest Forum. Multiple accounts are not acceptable. But you have several.

Hello Peter, Pictogrram, Sandra & R33KO! Welcome to the Forum glad you joined us! Sorry for my tardiness. Hope you enjoy your visits here and I'm looking forward to seeing your posts. Best regards to you all. Tom

I guess, in this case, we agree to disagree. I wish you good luck. Regards, Tom

Peter, with all due respect, if you have not informed Management already, you have made your 1st mistake. If something REALLY BAD happens, you'll be the 1st to be blamed. One, for not informing Management when you knew of a weakness/threat, two for not resolving the issue before all hell broke loose and three for not informing Management (again). "I know everybody personally" ... does not matter as far as YOUR job security is concerned. Will they (your co-workers) replace your paycheck? Me thinks not. Don't be a lone wolf in this situation, show Management you are informed and SHARING information with them. Otherwise I can guarantee it WILL bite you (hard) in the butt if and when something does happen. And if nothing does happen, Management will think you are a good employee because you kept them informed and are protecting their interest. I only have 40+ years of experience, so take my advice with a grain of salt. Regards, Tom

Peter stay on top of it. State clear expectations "formally" (and again DOCUMENT it). Do not dance around, if you do, nothing will change (and your position will then be on the line). Build your case carefully, but make it expedient as it's not a matter of if something bad will happen, but how soon will something bad happen. It WILL happen. It sounds like a small business, but if there is any Union organization there and you have a working relationship, after talking with HR (or the owner), you might consider involving them to gain some leverage and buy-in. I've been there and done that dozens of times. It's never easy, but sometimes you have no choice. Good luck, Tom

Short of a technical solution, if I were in your position, I (and the employee's Manager/Supervisor) would be in touch ASAP with your HRG (Human Resource Generalist). Seems to me, as it is a condition of employment, some sort of "Progressive Discipline & Behavior Management/Modification" is in order as the behavior demonstrated is not acceptable and not meeting expectations. Of course, I trust the employee has been given appropriate coaching and the expected expectations well explained and stated very clearly to him/her. And as always, document EVERYTHING. The rule of thumb is if it isn't documented, it did not happen. Regards, Tom

No request is silly or unwarranted (unless totally ridiculous). Your thought process warrants further consideration...please consider adding it to possible future enhancements for EIS/ESSP/NOD32...etc @ https://forum.eset.com/topic/51-future-changes-to-eset-internet-security-and-eset-smart-security-premium/ Regards, Tom

For scan logs, from the main ESET GUI screen, go to tools>more tools>log files. See https://help.eset.com/essp/12/en-US/idh_page_scan_logs.html The ESET Knowledgebase https://support.eset.com/?segment=home (as well as the "Help" menu in your ESET product) provide a bounty of information at your fingertips. Regards, Tom

There is no changeable sound file inside ESET A/V software. As Marcos illustrated, the only changes you can make are within Windows. ESET A/V software cannot play a certain sound if your scan is clean or a different sound if it is not. You can only change the sound Windows makes if a certain event occurs. Being event triggered, it will play the same sound regardless of the scan results. In the Windows sound file, it might an "asterisk" sound or the "exclamation" sound (or another event sound). You'll need to get into your Windows sound file (in control panel) and look around. Regards, Tom

The only sound setting in EIS/ESSP/NOD 32 (as far as I know) is to enable a sound signal...see https://help.eset.com/essp/12/en-US/idh_config_environment.html The type of sound signal you choose to play can be changed via the Sound setting in your Windows Control Panel (I use Win 7) in your machine. Regards, Tom

Yeah...I think I will exclude it. Regards, Tom

Thank you Marcos for your input...I've considered doing that exception. Regards, Tom

I use ExpressVPN and as of their update to v6.9.2(7013) on 3.13.19 I have started getting a PUA detection (4 total) with "nssm.exe_########" (a variant of Win32/NSSM.D potentially unsafe application) in the description. Yes I have PUA & PUP detection enabled in EIS. The current VPN version is 7.0.1(7156) and the PUA detection is still there. I did submit it to samples@eset.com and they confirmed the detection is correct. I have been in contact with ExpressVPN support and they keep reiterating that their software is safe and to "give them a few more days & days & days". I did some research and found this... https://www.file.net/process/nssm.exe.html and a whole slew of other articles at https://duckduckgo.com/?q=nssm.exe&t=ffsb&atb=v161-1&ia=web The locations of the detection is... C:\Documents and Settings\All Users\Package Cache C:\ProgramData\Package Cache C:\Users\All Users\Package Cache C:\Windows\Installer Regards, Tom

A nice addition to the Forum...hopefully folks will take the time to read it.

This was the first issue I've ever had with BPP. For me, one hiccup is not the end of the world. ESET has taken notice of the issue as there is an alert on the KB website https://support.eset.com/alert7234/ Regards, Tom

Same thing for me this morning(FF). BPP works fine with IE11(which I normally use w/BPP). Will try the KB itman suggested. *********************************************************** Update.....disabled BPP, did a hard boot and then could not re-enable BPP (see below) Then did a soft boot and BPP was re-enabled (by itself). FF (v66.1) w/BPP now appears OK. (Thanks itman for the KB...you saved me looking it up)

Criminals and scammers try to act as quickly as possible to enhance their gain before their threat is nullified. Marcos is very intelligent about this kind of thing. I, myself, have my fair share of doubt of the world today. People trying their best to use other people. I guess you could say I am a pessimist concerning human behavior. I wish you luck. Regards, Tom

Assuming it is ESET you are referring to, is this a legitimate license you have or a cracked one? Regards, Tom

That's how criminals operate...rush rush I need this NOW...here's 5 dollars (or whatever). Do what itman suggested (use a ID and password as long as your carrier allows, using all different types of characters)...although by now you're probably screwed. Good luck and learn from your mistake. Regards, Tom

I used to use MBAM (have a lifetime license) alongside ESET, but when MBAM v3 launched, they did not play well together (conflicts). Using MBAM as an on-demand scanner is fine. Just don't run the two totally active in real time. These days, I use HitmanPro (not HitmanPro Alert) as my second opinion scanner. Regards, Tom

Hello Karly. I meant no offense or insult. The "novice" rating only has to do with the # of kudos received. I am glad you found what may help you. The ESET Knowledgebase https://support.eset.com/ has a ton of helpful information as does the "HELP" section built into the ESET gui (the main ESET window of your product). Or you can always come to this Forum....there are many knowledgeable people who are willing to help. No question or issue is too unimportant. "Knowledge is power. Information is liberating. Education is the premise of progress, in every society, in every family" ... Kofi Annan Regards, Tom