angelo_lopes

🙏 I will stop app, clear data, uninstall, restart and reinstall.

Hello When I lowered the screen with my finger I was used to seeing the Eset Mobile Security Premium information "You are protected". Since a week or two ago, this information has stopped appearing. So I click on the App icon, the App starts up and always shows Updating Modules in an orange box that quickly disappears. I had never seen this Updating modules notification before. If I then lower the screen again with my finger, the message You are protected will appear again. My questions are: Are module updates no longer automatic? And is there anything I can do to always have You are protected message when I lower the screen? Thanks and Regards

Hi When downloading a quote PDF file, I receive a "Failed - Failed to scan for viruses" message. I found that changing HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Attachments\ScanWithAntiVirus value from 3 to 1, I can download. If I put the value back to 3, it fails again. Can anyone please tell me if changing this value could affect the functioning of ESET Internet Security that I have installed? Or if I can delete or rename this ScanWithAntiVirus key which may only be linked to Windows Security? Thank you

It doesn't give me the possibility to connect EMS with my my.eset.com account, nor choose activation with a license key. I made another short movie where you can see the downloading the App, installing and running it. The first account that appears is not associated with the license. If I select Add account, it opens Google Services for me to create a new account on the smartphone.

I can't get to the main ESET menu -> License to enter the license. I start the App and it immediately asks me to select an email address, or add an account. You can see in this short video what happens: On our other phones with version 5 devices, it's easy to access the Menu

As I already have a Yearly Subscription for ESET Mobile Security & Antivirus (For Google Play) for my wife and 4 grandsons, and I bought one ESET MOBILE SECURITY for Android license for two devices, my OnePlus and one of my sons Huawei. I have this second License Username, the License Key, and I can't figure out how to license my son's Huawei. I start the App and it asks me for an email address. The License was purchased with my email address, it doesn't exist on my son's cell phone, and I don't want to create an account there with my address. Can someone please tell me how to license the App? Thanks.

Thank you @itman I previously tried with Firefox to no avail and then switched back to Opera. Right now I selected one more time Firefox as default browser, and the shorcut starts Firefox. I really appreciate your quick responses and for always coming back. All the best 😊 👍

Default is Opera, but also have Firefox and Chrome for some platform compatibility issues

ESET Internet Security installation put a shorcut named ESET Banking & Payment protection on my desktop. Although decades ago Internet Explorer not being my default browser, whenever I open the shortcut, the browser that starts is IE. How can I change this behavior plz? I have Windows 10 v.20H2 and EIS v.14.0.22.0

ESET Mobile Security offers an SMS & Call Filter on Android. I use the Android own filter but would like to change this functionality to ESET management. My question is whether I can make a backup of ESET Mobile Security settings. If I lose or have to reset the phone, I want to have the possibility to restore these settings..

Hi. Can can ESET Endpoint version 5 protect against Spectre and Meltdown vulnerabilities? Thanks