Hi Peter,
Regarding:
1) I'm still not clear why incidents cannot be deleted. Aren't the artifacts uploaded to myeset.com? There isn't a dependency to anything on the device still, is there? If the artifacts are uploaded to myeset, then why couldn't a user delete them if they so chose? What's interesting is that I can remove photo's from an incident, but I cannot delete the incident itself. Like I mentioned in my original post, some incidents I may not want to keep. Why shouldn't I be allowed to delete them if I so choose? I'm not clear on why such an enhancement would not possible.