I faced the same problem today.
I am working with ESET Endpoint Antivirus 9.0.5.0 and ESET Management Agent 9.0.2141.0
Both services failed to start, after I updated my Ubuntu Desktop 20.04 to 22.04.
According to /var/log/syslog there was an error finding libssl.so.1.1 and libcrypto.so.1.1
I found them in /snap/gnome-3-34-1804/77/usr/lib/x86_64-linux-gnu/
Unfortunately there was no hint WHERE the services try to find this libraries.
- Setting $LD_LIBRARY_PATH did not help.
- Linking the libraries to /usr/lib64 did not help either.
I solved this by linking them to each installation point of Endpoint Antivirus and Management Agent.
# Endpoint Antivirus
sudo ln -s /snap/gnome-3-34-1804/77/usr/lib/x86_64-linux-gnu/libcrypto.so.1.1 /opt/eset/eea/lib
sudo ln -s /snap/gnome-3-34-1804/77/usr/lib/x86_64-linux-gnu/libssl.so.1.1 /opt/eset/eea/lib
sudo systemctl start eea
# Management Agent
sudo ln -s /snap/gnome-3-34-1804/77/usr/lib/x86_64-linux-gnu/libcrypto.so.1.1 /opt/eset/RemoteAdministrator/Agent
sudo ln -s /snap/gnome-3-34-1804/77/usr/lib/x86_64-linux-gnu/libssl.so.1.1 /opt/eset/RemoteAdministrator/Agent
sudo systemctl start eraagent
Hope, this will help.
