This is the response I just received from the developer.
Thanks for the feedback. I ran some malware checks on our server as well and they flagged one of our background jobs as potentially being problematic based on how often we're running it. To be clear, it is not a virus or anything to be concerned about. It's just that some systems don't like how often we're making requests as it can be an indicator of spam or bot attacks. I'll ask development to take a look and see if there are any implications of adjusting so it's not setting off alarms.
We are really in a jam here. I need to get into the CRM to enter a new project so I can get a contract signed. I am stuck if I can't get in. Is there anyway to work around this issue so it doesn't lock the site? Please help. I trust the developer. They handle our entire company of 120+ offices and the home office. It is becoming apparent we are the only ones using ESET. Which to date, I have been very happy with. I really don't want to change but if we can't function, we may have to.
For the time being, I am disabling my virus projection to at least get this project entered